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Game instructions

MokkumMokkum Posts: 12 Level 2
edited June 14 in Support

Please, please, could you stop showing those annoying instructions every time that the game is opened. I have seen them so many times & have almost considered stopping playing this game



  • QueenBQueenB Posts: 7,767 Community Manager

    Hi @Mokkum and welcome to your Fam Heroes Community πŸ€—

    Are you referring to the tutorial in the game? Have you by any chance reinstalled the game app or changed your device? When did this start to happen?

  • Hey! Would you like to give us your opinion?

  • MokkumMokkum Posts: 12 Level 2
    edited June 2

    Please, please, get rid of those popup instructions that appear in the game. I have played for years & absolutely do not need these annoying instructions every time I start up the game.

  • Lady_ChooLady_Choo Posts: 14,975 Farm Moderator

    Hey @Mokkum welcome to the farm area.

    As @QueenB said which device are you using? If a computer are you clearing cache and cookies as that can make it start?

  • MokkumMokkum Posts: 12 Level 2

    Hello QueenB.

    No, i have not reinstalled the game nor changed playing it on another device. This started about 4 -6 weeks ago & has persisted. I am likely going to stop playing Farm Heroes Saga as this is extremely annoying!

  • MokkumMokkum Posts: 12 Level 2

    I am using a pc & yes, I have cleared the cache & cookies but am still left with all those instructions every time that I open the game. I am about to uninstall it a I have had enough of the repetitive instructions.

  • PummyRajPummyRaj Posts: 14,733 Farm Moderator

    Hello dear @Mokkum πŸ€— Hearty Welcome to our Wonderful Farm King Community!

    What my friend @Lady_Choo wondering was "whether you have cleared the Cache / Cookies". And she said, if we have cleared the cookies, those "tutorials" do pop-up!

    Because, when we clear the history on our computers, the game thinks that we are a new player on the device and it starts the tutorials.

    I am not sure which level you are at, but, I really think that you should not delete your game! Why lose something you enjoy very much just because of some pesky pop-ups?

    We will find out our Farm Queen about these tutorial. Can I request you to please wait on your decision till we get back with some information for you?

    Thanks a lot for posting in the Community! Have a Farmtastic day ahead πŸ₯ πŸ₯ πŸ₯

  • Lady_ChooLady_Choo Posts: 14,975 Farm Moderator

    Thats exactly it @PummyRaj

    Also playing on a new browser can do the same 😐

  • MokkumMokkum Posts: 12 Level 2

    Yes, I have deleted the cookies & cache to no avail. Surely those instructions are not meant to be constantly shown?!

  • MokkumMokkum Posts: 12 Level 2

    Same monitor, same pc, same browser, nothing has changed except the game!!! So frustrating!!!

  • PummyRajPummyRaj Posts: 14,733 Farm Moderator

    Hello dear Mokkum 🌻

    Do not delete the cookies & cache anymore. That is what causes the pop-ups to appear again and again.

  • MokkumMokkum Posts: 12 Level 2

    I have only done it once, some time ago, & the popups are still appearing!

  • MokkumMokkum Posts: 12 Level 2

    As i keep saying, I only did it once on the recommendation of someone on this site. Surely someone knows how to stop this by now or King, at least should be able to do so!!

  • circalurccircalurc Posts: 5 Level 2

    I am having same problem. In addition, I no friends show up, and I had quite a few.

  • MokkumMokkum Posts: 12 Level 2

    I'm still not sure why King does not correct this issue for us!? I have stopped playing the game as this continuing showing of all those instructions is too annoying! Thanks for your reply.

  • Grumpy_Old_ManGrumpy_Old_Man Posts: 436 Level 3

    It would be really helpful if somebody could confirm where the file is located. That way, it can be saved before closing the game. Then it would be a matter of copying the file back into place and stop the tutorials.

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