🚫 Know issue SOLVED - Lost Boosters or Lost Progress during the latest 5.73 update!

King_admin · February 2022

This discussion was created from comments split from: How do I get my old account back in Farms Heroes?.

QueenB · February 2022

https://community.king.com/en/farm-heroes-saga/discussion/comment/2025025#Comment_2025025

https://community.king.com/en/farm-heroes-saga/discussion/comment/2025087#Comment_2025087

Thanks for sharing your Game Id's 😀

We've sent them over to our Player Support team who handles compensations. Keep an eye on the game app so you don't miss out on it 😉

PummyRaj · February 2022

Hello @116felstead 🤗 A Warm Welcome to our Farm King Community!

I am sorry! Can you please describe a little more about the issue you are having?

1) Are you playing the game on a computer OR a mobile device?

2) Did you create an account either through Facebook or Kingdom account and save y the game progress?

3) Are you at level 1 right now? How long ago did you lose your game progress?

Please post back all these details by typing your reply in the blank box given below to my comment.

Looking forward to talk to you and resolve the issue as much as possible.

Have a Cropsilicious rest of the day 🍓 🍓 🍓

116felstead · February 2022

Hi I’m playing on an Apple Tablet.i lost my levels Sunday night January 31st.I had to close the Tablet down half way through playing a level. I am not on Facebook, but have a King account. I don’t know if my levels were saved

Thanks Jackie

116felstead · February 2022

I have gone back to Level 2

Thanks Jackie

116felstead · February 2022

I was on about Level 800

Jackie

Hippydeb · February 2022

Help me please after years an years playing it’s now taken everything an keeps trying the start me at the beginning I want my game back please

Pitty_Kitty · February 2022

Thank you so much @QueenB for the assistance. Please pass on my thanks and appreciation to Player Support team! 🤗

PummyRaj · February 2022

Hello @Hippydeb 🤗 A Warm Welcome to our wonderful Farm King Community!

I am sorry to hear about the issue in your game! This was a glitch popped up with the new update of the App 😔

Please don’t worry! You will get your progress back by contacting the King Customer Support. Give me few minutes, and I will give you step by step instructions on how to do it.

In the mean time, please post your game ID number, so that the Support team can send your boosters back to you as soon as they can,

** TO post back, simply type your comment in the blank box given below to my comment.

bellablond · February 2022

Hi all,

I got the same problem after the update. All my boosters lost. My ID 5819717785. Please help me get i back.

🚫 Know issue SOLVED - Lost Boosters or Lost Progress during the latest 5.73 update!

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