Claim your FREE Farm wallpapers!
👩🌾 Get a new wallpaper for your device, and show it to the community! 🚜✨
🚫 Know issue SOLVED - Lost Boosters or Lost Progress during the latest 5.73 update!
Answers
-
Ok, I'll wait to see if you do teh right thing (giving me back everything you took away from me). I the meanwhile I can't play and therefore I can complete the Farm Pass levels. Hope you also consider all the days you stole away, or simply reutn the money back
Also, Quests are gone.
This is unbelievable, probably the worst "update" (!!!) in history, at least I have never seen anyhting like this before
-
We're really sorry for the trouble caused by the latest update and know that we're doing our best to correct this and make it does not happen again.
As for the saved up lives that got lost, I'm afraid there is no way of restoring this as they do not get backed up to our server but to your device.
What we can do, is compensate you for the trouble! Usually, this is something our lovely colleagues at Player Support handles but as they are having some technical issues, we will be happy to collect your game ID and get Player Support to send you compensation 😉
To find your ID, tap on My Profile when you one the game app👇
Now you double-tap on the King logo and voilà, the logo should disappear and reveal your Game ID.
Thanks 😉
-
Hello @mbechristos 🤗 A Warm Welcome to our Farm King Community!
I am sorry to hear that you have lost all your boosters and game progress from your game. Your complaint will be merged with the other complaints’ list we have been collecting.
Thank you for giving your ID number. Your boosters and game progress will be restored soon 👍
Thank you for your patience and understanding 🙏🏼
-
Hello again!Thank you for your reply and the info,it would be great to see all of my boosters restored soon,and keep playing the game for many years,i really love and enjoy it.I am quite confident that all will set back to normal as were before this problem occurred.Thank you!
-
We are truly sorry you had this experience with the game but not to worry as we are aware of the issue and the Studio is working on making sure this does not happen again.
I have sent your ID to our Player Support team who handles compensations for the trouble this has caused you. Keep an eye on the game app so you don't miss out on it 😉
