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My beans have disappeared
Answers
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Hi @kirkbari and Welcome in this Community 🍏 🍓 🥕
We are sorry if you have problem with your Beans. In order to help you did you uninstall recently the game app in your device, what about your boosters?
Did you clear your app data?
Could you please read this helpful article: Why can't I find my boosters?
You can answer in the white comment box below 😊😊😊
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Good morning @kirkbari also to add to what my friend has asked you, do you log in via the kingdom or Facebook? Is your progress still there? Could you check you are logged in still but if you are, log back out then in again and see if the figure shows correctly?
Do you use companions as they take beans to activate.
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@kirkbari Yes you should have. The best thing to do would be to contact player support from within the app. Choose lost items and they can look into your account and see whats happened.
If you get an automated reply telling you to come here, reply back to it with the issue again and you should get a real person.
There is a team for lost progress and items though so unless they are very busy, that shouldn't happen. It will if you don't choose the right option though.
