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This started 10/03. I've not been able to access my events, because whenever I try, the game crashes. I'm on level 2070 and play on a Samsung flip phone. Any ideas?
Thank you for the great news, dear @QueenB π€β€οΈ
Hello dear Farmers @HipMomma , @Maja_Nikolic and @BlackDogsOfAmerica π€
Back to the Farm to plough those weeds and collect some Cropsies ππ₯π
All of you have a wonderful day πππ
Hello all, hope everyone had a lovely weekend π€©
We would like to inform that we have been working on fixing the issue with the game freezing when accessing the Event tap.
We would like to ask if you could check for available update on your device as there should be a new version, 6.24.3 that should take care of this issue.
Please let us know if updating to the new version has fixed the issue.
Thank you π
We are sorry to hear that you have been experiencing this issue but know that this has been flagged as high priority to the team and they are working on correcting this issue.
Please make sure you keep the game app up to date and do not reinstall the game app as we can't guarantee you that it will fix the issue.
Thanks for your patience while this gets looked at π
Hi Dorisπ€
Are you talking about the Events or the entire game?
Can you please clarify?
Hello dear @Headlessπ€ Welcome back!
Hello @SHORDY Welcome to our lovely Community!
The game crashing when accessing the Events was reported to the Farm game Studio and they are looking into it.
NOTE: It is not a glitch on your side! Hence, please do not reinstall the game, as it will not help at all, and you will lose your saved boosters!
When there is an update, I will get back to you guys! Until then, please bear with usππ£
I play on my Nook which is a Samsung tablet. I can play a game, but if I try to click through to the area where the quests etc are, everything freezes and I can't do anything, not even play a game. For ME this started happening this morning. I have rebooted my tablet and reloaded the game multiple times.
It's not working for me either!
Hello @HipMomma π€ Hearty Welcome back to our Farm Community!
The issue has been reports to the Farm Studio and they are taking a look at it.
Please keep an eye on this thread to get the updates about the issueπ£
I am having the same problem and none of the remedies fix it.
Hi @Gayle412 and welcome to the community!
Are you playing on an android device or other? The reason I ask is that we have had a few reports with android so far, but the studio are aware and are working on it. So don't reinstall the game π€
I have tried to play my Events for two days. Every time I try to play my Events it freezes up. This is so annoying.
Since a few days the game freezes again and again on the smartphone and I can not play, only the gift pick up is possible - is the problem only with meΒ
Hi, i have the same problem. I did all the steps but is not working out.
Hey there, PummyRaj!
Thanks so much for your response. I've worked through steps 1-4 of the help center article. My phone and version of FHS are both up to date, I have plenty of memory, I force stopped all apps and shut down the phone. Sorry to say it didn't work. I can play games, but as soon as I try to access the event tab, the game freezes.
I'd be grateful for your help
Hello @BlackDogsOfAmericaπ€ Hearty Welcome to our lovely Farm King Community!
I am sorry to hear that you are having an issue in your game!!
Please try these troubleshooting steps first that are provided in our Community Team's --> Help Article
Do not take the final step, which is reinstalling the App! If you reinstall the game, you will lose all your saved boosters and Lives received from your friends.
If none of the steps helped, please come back and let us know. We will find out if it is a glitch in the game itself or just on your device. To reply back, simply type in the blank box given below to my comment.
Hope to talk to you soonπ£
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Thanks for your help and for sending this up the chain for resolution. Is there a way for me to "bookmark" this thread so I can easily find it?
Same thing here, I'm very upset!!!
I am unable to open this part of the game at all. When I click it the whole game freezes.
Hello @shaloveπ€ Hearty Welcome back to our lovely Farm Community!
Some players are experiencing a glitch in their game while trying to open the Events tab.
Note: Pease do not reinstall the game, as it will not help with the issue.
We will update you once the glitch is fixed. Until then, please continue playing the regular game!
If you have further questions or need assistance, please reply back by simply typing in the blank box given below to my comment.
Thank you for coming to the Community and have a great rest of the dayπ£
Hello dear @BlackDogsOfAmericaπ€
Yes! You can bookmark this thread, and here is how..
If you look at the top of this thread, where the title "Game Crashes When I try to access the Events Tab" is, you will see a small icon to the left of 3 dots. Click on the that tiny icon and it will turn green.
That's it! You have bookmarked this threadπ€©
I'm having the exact same issue. Is there a solution to this yet?
Since yesterday, the menu that holds the events and plant growing etc, wonβt load. I can play the main game, but when I go to click the extra menu, the game freezes and I have to close the app. The app has recently updated and Iβve also updated my phone.
I have a problem with the game for 2 days. Whenever I want to enter the event, it freezes and I can't do anything.
Hi, how do you get points?π
Login
I looked forward to getting the timed rewards with boosters on the daily reward as they were very helpful. Why get rid? Itβs always the most useful things that disappear instead of the useless ones like dicey acres.
Hello, I don't receive lives from my team anymore. My team is active, I get requests for lives and send them, but never anything back anymore, while I used to receive several lives every day. My ID is1164913688, my team is Speknekken
Why can't I add any friends.
Hey Farmers! π©βπΎ Have you noticed a few friends missing from your list? Donβt worry, itβs not just you! Weβve made an update behind the scenes to improve how friendships work in the game. To help make connections more stable and secure, some players may be asked to confirm their friends again through a pop-up in the game.β¦
π Farm Heroes Saga β Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! πΎβ¨ Where are we now? Latest Levels are 7691-7705 πΉ New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &β¦
π₯ Current ongoing or known issues! π₯ For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π π How to fix commonβ¦
