Quests require hard levels, but there aren't any

Sodafan · July 2018

I keep getting quests that require passing hard levels. My version only has regular levels and super hard levels. The super hard levels don't count for these quests. Is there a fix?

Lady_Choo · June 2019

Hi @Rancid as Mark stated before, its not going to be fixed anytime soon as they are busy working on other aspects of the game. It will get sorted but may take a while as the team have to prioritise the issues. I understand its annoying but at least you can still play and access the quests

Lady_Choo · July 2018

Hey Sodafan, so the superhard ones don't count? Just to clarify? I know that the studio updated it a while back, so I am going to ask one of the moderators to pass it over to the team. Obviously this is one side effect they didn't think of!

Sodafan · July 2018

Hey Sodafan, so the superhard ones don't count? Just to clarify? I know that the studio updated it a while back, so I am going to ask one of the moderators to pass it over to the team. Obviously this is one side effect they didn't think of!

That's right. For example, I have a quest that requires 2 hard levels. I pass a super hard level and the quest counter still says 0/2.

Lady_Choo · July 2018

Thanks for sharing it. I have passed it over and I will let you know as soon as I hear anything

anon · September 2018

I'm having the same problem. Was there a fix for this please?

Lady_Choo · September 2018

Hi Anon, not as far as I know, but I am going to ask the mod again to see if there are any updates to it

Faith_Mitchell · October 2018

Same issue here

sphinges · December 2018

Same issue,
When pass super hard level, hard level doesn't.count, please fix it or teach us how to add the count

msdodo13 · December 2018

Same issue too. Please let us know when there is a fix.

Lady_Choo · December 2018

Hi everyone, perhaps @MarkHawk our community manager could ask the studio if they are any closer to sorting this? Perhaps it should ask for super hard levels as they removed the hard ones from the app.

dwb · December 2018

I too have quest for hard levels which I cannot complete; I have looked back from 350 to level 1 and can't find any. Please elevate to higher level support.

Quests require hard levels, but there aren't any

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