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Hello @koimoko 🤗 Good Morning!
Are you playing the game on 2 devices? It happened to me once a while ago! I opened both devices at the same time to check something and that’s what happened when I tried to open one of Choo Choo’s gift boxes!
If that’s not what happened, I would suggest you to try to clear cache first. Then, check for the latest update of the App. Since this is Tuesday, there might be one!
Please try these out and let me know how it goes!