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synchronisation king account with facebook account
aliceduhavre
Posts: 8
Level 2
Hello.
I play Farm Heroes on my Android phone with a King account registered with my email. I have exceeded level 500. (see attached photo). I did not have a Facebook account.
Now, I have a Facebook account with this same email. If I connect on my Windows computer on Facebook, and play Farm Heroes, the game starts again at level 1. (see attached photo).
First question: How do I make Facebook and King understand that it is the same account?
Second connection: I thought about logging out of Android to connect "with Facebook" and not with King, but it says that if I log out, I will start again at level 1, which I do not want.
Thanks in advance
Answers
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Hello @aliceduhavre🤗 A Warm Welcome to the King Community!
I need one clarification please! On your computer, are you playing the game on Facebook browser(Chrome, Edge, etc.,) OR the App version that is downloaded through Microsoft center?
The screenshot was not attached! Can you please try again? You will have to click on the 2nd icon located in the bottom left corner of the comment box given below.
To reply back, please type below🌺
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Bonjour,sur mon ordinateur je joue sur Facebook via Chrome : https://apps.facebook.com/farmheroes/
Je vous mets ici les deux Captures sur PC (où je ne peux pas indiquer le compte king)
et cette nouvelle capture du téléphone, où il y a bien mon compte "king" (mais qui n'est donc pas connecté "à Facebook")
Comment faire pour que mon compte king (au niveau supérieur à 500) soit maintenant lié à Facebook (que je n'avais pas quand j'avais commencé à jouer à Farm heroes)?
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In english :
Hello,on my computer I play on Facebook via Chrome: https://apps.facebook.com/farmheroes/
I put here the two Captures on PC (where I can not indicate the king account)
and this new capture of the phone, where there is indeed my "king" account (but which is therefore not connected "to Facebook")
How do I get my king account (at level above 500) to now be linked to Facebook (which I didn't have when I started playing Farm Heroes)?
Thanks
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Hi Alice @aliceduhavre🤗 Thank you for replying back and providing the details!
First of all, that is so sweet of you to post your reply in English as well😍 But, it is not needed as Farm Community has the "translator" available for French and few other languages!
Coming back to your question —> Thank you for clarifying that you are trying to play Facebook browser version!
We have the steps to create a King account, when we are logged in with Facebook! But, not the other way!! Let me find the steps and get back to you within 2 days! Until then, please continue playing on your mobile device with King account🙏
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Merci.
J'attends donc votre réponse.
Tant que je peux récupérer mon niveau supérieur à 500 dans chrome sur le site Facebook (même si je dois me connecter avec un compte king), ce sera très bien.
Mais pour le moment, comme vous pouvez voir sur les photos, il n'y a pas la possibilité d'indiquer le compte king dans le jeu.
Dans votre aide, il est indiqué de se connecter sur king.com pour lier le compte king avec le login Facebook, mais cela ne doit plus exister car il n'y a plus de page de connexion sur le site king.com
Bonne journée
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Hi Alice @aliceduhavre🤗
You are right! King.com webpage is not available anymore for "syncing" purposes! That is the reasons steps in the Help article did not help you!
Our Community In-charge team was taking care of those old threads! But, looks like that article was missed! I will send a request, so that other farmers won't stumble upon this again🙏
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Hi Alice,
Our Community In-charge has provided some steps for you to follow to "sync" the progress and start playing the game on your laptop from now on.
- Log out from the King account first;
- Then on the same device, use the "Login with Facebook" button - and log in with your Facebook account.
- Now, on your phone, you should be able to continue from where you left off with the King account
- Also, with this, when playing on Facebook - you should be able to play from level # 500👍️
Please try and let me know if you need further assistance!Have a lovely day ahead🌻
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Bonjour.
J'ai bien compris qu'il faut se déconnecter du compte king du téléphone, pour se connecter au compte Facebook toujours sur le téléphone ( et donc synchroniser sur sur l'ordinateur).
Si je me déconnecte du compte king sur le téléphone, il est indiqué que je vais reprendre au niveau 1, alors que je souhaite garder ma progression.
Je vais donc reprendre tout depuis le début 😕? Pour retrouver le niveau 500, il faut se reconnecter avec le mail du compte king (et non Facebook)
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Hi Alice🤗 Sorry for my delayed answer! I had been busy yesterday!
Yes! That's what our Community In-charge said! But, if you are in doubt, please wait and I will ask our Community In-charge to clarify your questions!
In the meantime, I would suggest you to take a screenshot of your game map with your progress of level 500 and save it on your phone.
Please wait till tomorrow for our Community In-charge to assist you🙏
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Hi there and thanks for your patience with us, and for listening to @PummyRaj !
As mentioned, it should be as you have stated.
- If you log out from your King account on your device.
- Then login on your Facebook account on your device.
- This should make it so your Facebook account has the same level if your Facebook account, and your King account has the same email address.
So just make sure that the email address for both your King and Facebook account is the same. But to be sure, I would take screenshots as well so that we can help if something goes wrong.
