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Every time I click the + icon at the top of the game. My game freezes. I tried all of your solutions with no results. I even reinstalled the game. Losing all my companions. Wasn't worth the loss… level 4201.
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Hey there and sorry to hear about this experience. I assume you're pressing the button in the Team menu under the "Chat" tab correct?
If you've recently requested life's, it will be on a pause for a while until you can request it again. However, it sounds like something unusual is happening here. It would be great to know the following details for this problem:
The usual steps we recommend are as follows:
And finally, if you have an account in the game, you should be able to get back to the level you were at least, I hope that it's the case. 🙏
Hello again,
Yes unfortunately reinstalling the game does remove the boosters, so we usually don't recommend this unless it's a critical error in the game.
Are you able to ask for lives now or does the game still freeze for you?
Also if possible I'd recommend updating your Android version which is done by following the below steps:
Id# 1063068015
I am playing on an Android ui 6.1. I am pressing the add lives from the main screen. I have tried all the recommendations and finally uninstalled the reinstalled. I lost everything except my progress.
