I cant see any of my boosters they are locked why cant I use them

brgadlin · June 2019

Help I cant see any boosters they are locked what do I do

QueenB · June 2019

Welcome to our Community @brgadlin 🤗

I need some details to be able to help:

Which device are you playing on?

Can I have a screenshot of the level you're currently on so I can see the locked boosters? For any guidance, please visit this useful website: www.take-a-screenshot.org

Can I have your Game ID? This link will help you find it!

Thanks

sacalasanca · October 2019

HI!
I have the same problem. I can't see any of my boosters and any of the daily prizes I receive.
Can you help me?

QueenB · October 2019

Sure @sacalasanca

Can you provide me the details I've asked above please?

Thanks

sacalasanca · October 2019

Sure, I play on my telephone.
My ID is 1006534119.

sacalasanca · October 2019

Hi @QueenB!
Did you find what's wrong with my game?
Thanks,

QueenB · October 2019

Apologies for the delay @sacalasanca!

I have reported this to the game team so it's being looked at. Thankfully, there is a workaround which has been successful for others:

You will have to scroll to the following levels and replay them in order to unlock them:

To unlock Shovel: Play Level 5

To unlock Tractor: Play Level 8

To unlock Bonus rewarder: Play Level 13

To unlock Color Collector: Play Level 23

To unlock Egg cracker: Play Level 31

To unlock Clean-Up: Play Level 72

@brgadlin - can you also try the following steps and see if it helps?

Let me know how it goes

sacalasanca · October 2019

@QueenB, I tried what you said and I played again all that levels and still nothing.
I will wait for the answer from the game team.
Thank you!

QueenB · October 2019

Did you pass all the levels listed above right?

Can you open another level, like 941 and see if the Boosters are locked as well?

sacalasanca · October 2019

Yes, I passed all the levels you wrote and then I opened my current level and all the boosters appear blocked.

IRONFINGAZ · January 2020

I have the same problem, all my boosters are locked and I have played and completed all the levels you mentioned, can you help?

I cant see any of my boosters they are locked why cant I use them

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