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Level freezes when Companion gets activated! FIXED on version 5.32.8!!!

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Answers

  • Lady_Choo
    Lady_Choo Posts: 26,078

    I'd heard the companions have been fixed @stan1981

    @xxassepoesxx welcome to the community!

    I have just heard from someone else they are having the exact same issue both in the Kingdom and on Facebook.

    Can you tell me if you are playing on Facebook or the Kingdom please?

  • Lady_Choo
    Lady_Choo Posts: 26,078

    @jack1937 welcome to the community!

    The companion is this (or a variation) :

    Untitled.png

    You tick the one you want to use by clicking the little box next to where it says 90 beans, or untick it if you don't want it.

    Are you playing through the kingdom or Facebook?

  • xxassepoesxx
    xxassepoesxx Posts: 3

    Level 1
    edited February 2020

    i play on facebook and i just now tried again but the same problem

  • Lady_Choo
    Lady_Choo Posts: 26,078

    Thank you for the information. Have you tried clearing cache and cookies? If you're not sure how, I have a step by step link here :

    https://clear-my-cache.com/en/windows.html

    Did you also try turning off the companion?

  • piaandersson
    piaandersson Posts: 1,032
    edited February 2020

    @Chicken_Slayer Where have you heard that the problem whit companion are solved. What I see are that the problem whit snowballs are fixed. And from what I understand it should be in the latest update that was relased yesterday februari 12. But as usuall you need to get that from playstore and it is different times for player to get that.

    Even if the problem whit companion also are solved. I don´t think that are in the update that is out right now. Atleast there is no information in that thread that it is in that update.

    If it solved and they had put it out so in facebook only thing you should have to do (as I understand) are to reload the game.

    When it comes to level 1589 yes it should be problem both on king.com and others but different problems. 1589 has weed so that level are a level that has been remodell and that gives problem on king.com. And you get the popup that say something wrong please reload.

    But 1589 are also have eggs which is what cause the problems whit the companion and game freezes in mobiles and facebook.

    So 1589 should work if one take away the marker for companion in the game when playing on facebook.

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    @xxassepoesxx Could you confirm that you have the Farm Club Companion turned off on the level as well? If it's the Farm Club Companion that freezes the game, then it's already being looked into.

  • CorrineP
    CorrineP Posts: 5

    Level 1

    Level 2214 freezing with companions. I've lost all my boosters from completing levels on the first try. So frustrating when I didn't even get to play that level.

  • stan1981
    stan1981 Posts: 3,418

    Do not use companion and try again.

    don’t use the animal which cost 90/50 beans

  • trasea77
    trasea77 Posts: 4

    Level 1

    The issue has been resolved

  • NitaJ
    NitaJ Posts: 3

    Level 1

    NitaJ

    And im stuck on 2885

Hey! Would you like to give us your opinion?

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