Kevin_

Game Expert

Comments

  • Hi @slkfrmor, I am sorry to hear that you are having trouble with your lives. Could you please let me know if you mean that your lives that are restored automatically after some time are not regenerating or what lives are you referring to?
    in Free lifes Comment by Kevin_ January 8
  • Hi @Gabriella61 Happy New Year! Sorry about not following up on that thread, I have catched up now and view the image you shared. In this case the error is coming directly from Meta(Facebook) directly which is who manages and processes your payments. Therefore in order to try to resolve this error, I suggest that you…
  • Hi @gloryime, There are currently no features in Candy Crush Solitaire Saga that offer real money or paid rewards in exchange for gameplay. All in-game rewards come in the form of boosters, gold bars, or other in-game items. If you’ve seen or heard anything suggesting otherwise, we’d love to know where, feel free to share…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
  • Hi @FeeBabii, I am sorry to hear that you are getting this error message. Please try following these steps: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB of free storage for smooth gameplay. *Connection: Use WiFi instead of…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Teklam Comment by Kevin_ January 8
  • Hi @LorraineL, I am sorry to hear you are having trouble with Temu Ads. Could you please provide me with the following information so I can help with reporting this Ad for you: Day and time the Ad was seen Country it was seen in Type of Ad format: video/static image Screenshot of the Ad in question Your game ID
    in Temu ads Comment by Kevin_ January 8
  • Do you play through Facebook or Windows app perhaps? In this case since your purchases would be manage by either Facebook or Windows, I recommend that you contact them directly so you can get more help about this double charge. Keep in mind also that with online purchases, there is something called pre-authorization with…
  • Hi there, I am sorry to hear you do not have the Mystery Mountain feature as your husband does. I understand that you would like to enjoy it again, this is due to ongoing testing, which means some players might not see some events in their game. This kind of variation is common when features are being rotated or tweaked to…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Pub Comment by Kevin_ January 3