ninininin Level 2

Sorry - too little, too late.

I did reply and now it's been too long. Bad customer service in my opinion. No longer playing Farm Heroes.

Queen Bee, I have written twice and no response other than the canned e-mail. It would be appropriate to hear "we cannot help you", if nothing else. This is bad customer service and sadly I will no longer be playing the game. Too difficult at the level I am at without the needed beans etc.

Thanks for relying. How do I find my game id?

Helllooo? I agree with Bethel that this game is less enjoyable. At the high level I am at I cannot play as effectively without the bonuses and beans I had before. Whatever is going on at king it is not user friendly.

I also lost all my bonuses!

Thanks for relying. I never played on FB before I had to move over to play the game. I did sync my accounts but the beans did not migrate. Yes, the boxes are checked.

And-- the syncs don't always work. It is all a pain in the you know what.

What the hell is going on with King? We are in the middle of a pandemic and games are being removed, platforms are being changed and none of it makes sense. Not everyone plays on their phones - elders cannot see well enough. Not everyone uses Facebook or even wants to have anything to do with them. I REPEAT - WE ARE IN THE…

It should not be so difficult for players to let king know there is a problem. The lack of being able to communicate to and get communication from king sucks as much as not being able to play. Getting form responses is rarely, if ever, helpful. Customer service is supposed to help us have an easy and enjoyable experience…