Why can’t I receive my gifts?

efiklentoyefiklentoy Posts: 1
Hello! I would like to express my problems about the game. I can’t receive my gifts when I win them. Also, why can’t I watch any videos that gives me gifts and lives? I have had this problem since Christmas, when I bought my new phone. Please, I would appreciate it if you would solve my problem. Thank you! 

Comments

  • QueenBQueenB Posts: 2,205 Community Moderator
    Welcome to our Community @efiklentoy :)

    Unfortunately, this is an issue which has been reported to the Studio so it's something that they are currently working on improving, 

    You can follow up on this here where I will keep everybody up to date.

    Thanks :)


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