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⛔ Issue Fixed - Game freezes when watching Ads for extra moves!

SmithRW59SmithRW59 Posts: 1 Newbie
edited January 5 in Support

Every time an ad plays my screen goes completely black & I have to quit the game in order to fix it.

Best Answers

  • QueenBQueenB Posts: 8,521 Community Manager
    Accepted Answer

    Thank you all for letting us know about the Ads for extra moves that are making the game freeze!

    We've reported this to the team in charge and this is currently being investigated. We hope to have this sorted out shortly and in the meantime, you can try clearing the cache and restart the game app and see if that helps.

    Thanks for your patience and we'll keep you up to date here in this thread 😉

    Accepted Answer
  • Hey! Would you like to give us your opinion?

  • QueenBQueenB Posts: 8,521 Community Manager
    edited January 5 Accepted Answer

    LATEST UPDATE: 4/1/22

    We've got great news Farmers 🤗

    We're happy to announce that there will no longer be an issue watching Ads for extra moves!

    Please make sure you have the latest game app version installed and report back here if the issue is still persisting so we can help 😉

    Thank you all for your patience and wishing you all a great start to the New Year 🥂💫🥳

    Accepted Answer
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