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Hello,
I cant open my application Farm heroes super saga since this morning. Itβs not working on iOS either Android. What is happening ?
thank you for answer
Aneta
Good Morning, Aneta π€
No worries! You are still getting used to this website. So, it is easy to missπ
Hope to see you around and May be take part in our contests to earn some goodies for your gameππ
Have a wonderful rest of the dayπ π
Omg yes, itβs there. I didnβt see it , there is no notification to my email when I receive a message here. Thank you so much and sorry for disturbing ππΌ
Hi Aneta @Anetka17π€ Hope you are having a Super Cropsie Wednesday!
You were supposed to receive a personal message from our Community In-charge around that date itself (November 21st or 22nd)!! Did you not receive anything?
Did you check your message on this Community website?
Are you using a laptop or a phone to be on this Community? If you are a computer, please take a look at the top right corner of this page. You will see number 1 at the top of an Envelope icon. Please open it and see. You can reply back in that message itself and it will reach directly to our Community In-chargeποΈ
Hello, itβs been more than two weeks , still no answer ?
thank you
Hello, no problem, thank you for your message and remembering me ππΌ let me know when you have anything new. Thanks a lot π«Άπ»
Hi Aneta @Anetka17π€
Just wanted to let you know that I have not heard back form our Community In-charge yet! I will get back to you as soon as hear anything!
Thank you very much for your patience and understandingπ
Ok thank you so much π
I am so sorry for my delayed reply! Our Community In-charge have not heard back from the game team yet!! That's why, I could not update you!!
Let me check again tomorrow and get back to you by end of tomorrow (it is already night time for the Kingsters).
anything new about my case?? I have sent you my ID but nothing happened until now. Thank youππΌ
Thank you so much !!!ππΌ
user ID : 13096728046
Hi Anetaπ€ Good Morningπ
Our Community In-charge is asking for your game ID number. Can you please provide that for me?
To find the ID, please follow these stepsβ¬οΈ
Talk to you in a bitπΌπΌ
Hello, anything new about my case ??
Thank you very much !ππΌ I will wait thenβ¦
Im at level 1053:))π₯°ππ»
Oh, no! Aneta @Anetka17 So sorry to hear thatππ’
Let me ask our Community In-charge whether you have to contact the Player Support team or the game team will be able to compensate you!!
I will try to get back to you tomorrow. If not, on Monday as the Kingsters won't work over the weekend!
P.S: I am very glad to know that you are addicted to the gameπ Which level are you at right now?
I tried to log out from my Facebook account in the game while I was waiting your answer ( sorry Iβm really addicted to this game) then I logged in again and itβs finally working !!!ππΌ
BUT I lost allll my jugs, gloves and baskets, what im supposed to do now ? I have spent a lot of real money to collect them. Please helpππΌ
Thank you
Hi @Anetka17πββοΈ Thank you for replying back!
Some players were experiencing glitches yesterday while playing through Facebook!! I am suspecting that might be the reason you are having issue with the game!!
To find the App version on your Android device, please follow these stepsβ¬οΈ
I also need to know which software version you have on both your devices - Android and iOS.
Hope to talk to you soon and have a great rest of the dayπ π
β¬οΈ
Version I donβt know ? How can I find out ?
Thank you for your answer!ππΌ
yes im still experiecing the issue unfortunately πͺ
Yes, im logged through my Facebook account.
The app opens, the music plays but when I press βstartβ nothing is happening :(
thank you !
Hello @Anetka17π€ Hearty Welcome to our Super Farm Community!
I apologize for the delay in responding to you! I am sorry to hear that the game is not working for you!!
It has been few hours since you have posted this question, are you still experiencing issue with the game? If you are, can you please provide more details about the issue?
Please reply back by typing in the blank box given below to my commentπ
New here? Sign in or create an account to join the fun.
π General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart:Β Force close apps and restart your device. Updates:Β Check that you have the latest game and device updates. Memory:Β Keep at least 2GB free storage for smooth gameplay. Connection:Β Use WiFi instead of cellularβ¦
