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Hello,
I cant open my application Farm heroes super saga since this morning. Itโs not working on iOS either Android. What is happening ?
thank you for answer
Aneta
Good Morning, Aneta ๐ค
No worries! You are still getting used to this website. So, it is easy to miss๐
Hope to see you around and May be take part in our contests to earn some goodies for your game๐๐
Have a wonderful rest of the day๐ ๐
Omg yes, itโs there. I didnโt see it , there is no notification to my email when I receive a message here. Thank you so much and sorry for disturbing ๐๐ผ
Hi Aneta @Anetka17๐ค Hope you are having a Super Cropsie Wednesday!
You were supposed to receive a personal message from our Community In-charge around that date itself (November 21st or 22nd)!! Did you not receive anything?
Did you check your message on this Community website?
Are you using a laptop or a phone to be on this Community? If you are a computer, please take a look at the top right corner of this page. You will see number 1 at the top of an Envelope icon. Please open it and see. You can reply back in that message itself and it will reach directly to our Community In-charge๐๏ธ
Hello, itโs been more than two weeks , still no answer ?
thank you
Hello, no problem, thank you for your message and remembering me ๐๐ผ let me know when you have anything new. Thanks a lot ๐ซถ๐ป
Hi Aneta @Anetka17๐ค
Just wanted to let you know that I have not heard back form our Community In-charge yet! I will get back to you as soon as hear anything!
Thank you very much for your patience and understanding๐
Ok thank you so much ๐
I am so sorry for my delayed reply! Our Community In-charge have not heard back from the game team yet!! That's why, I could not update you!!
Let me check again tomorrow and get back to you by end of tomorrow (it is already night time for the Kingsters).
anything new about my case?? I have sent you my ID but nothing happened until now. Thank you๐๐ผ
Thank you so much !!!๐๐ผ
user ID : 13096728046
Hi Aneta๐ค Good Morning๐
Our Community In-charge is asking for your game ID number. Can you please provide that for me?
To find the ID, please follow these stepsโฌ๏ธ
Talk to you in a bit๐ผ๐ผ
Hello, anything new about my case ??
Thank you very much !๐๐ผ I will wait thenโฆ
Im at level 1053:))๐ฅฐ๐๐ป
Oh, no! Aneta @Anetka17 So sorry to hear that๐๐ข
Let me ask our Community In-charge whether you have to contact the Player Support team or the game team will be able to compensate you!!
I will try to get back to you tomorrow. If not, on Monday as the Kingsters won't work over the weekend!
P.S: I am very glad to know that you are addicted to the game๐ Which level are you at right now?
I tried to log out from my Facebook account in the game while I was waiting your answer ( sorry Iโm really addicted to this game) then I logged in again and itโs finally working !!!๐๐ผ
BUT I lost allll my jugs, gloves and baskets, what im supposed to do now ? I have spent a lot of real money to collect them. Please help๐๐ผ
Thank you
Hi @Anetka17๐โโ๏ธ Thank you for replying back!
Some players were experiencing glitches yesterday while playing through Facebook!! I am suspecting that might be the reason you are having issue with the game!!
To find the App version on your Android device, please follow these stepsโฌ๏ธ
I also need to know which software version you have on both your devices - Android and iOS.
Hope to talk to you soon and have a great rest of the day๐ ๐
โฌ๏ธ
Version I donโt know ? How can I find out ?
Thank you for your answer!๐๐ผ
yes im still experiecing the issue unfortunately ๐ช
Yes, im logged through my Facebook account.
The app opens, the music plays but when I press โstartโ nothing is happening :(
thank you !
Hello @Anetka17๐ค Hearty Welcome to our Super Farm Community!
I apologize for the delay in responding to you! I am sorry to hear that the game is not working for you!!
It has been few hours since you have posted this question, are you still experiencing issue with the game? If you are, can you please provide more details about the issue?
Please reply back by typing in the blank box given below to my comment๐
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I thought I would never have to post such a thread but looks like I was wrong. I cannot beat level 3262, after trying for weeks now! It is not even marked as "Hard" so maybe I am missing something simple? The level requires collecting 9 purple-pinkish Super Cropsies, and there are exactly 9 available but they are too farโฆ
De ce nu am primit
Hi Super Farmers! We want to let you know that the Studio team is aware of this issue and working hard to get everything back to normal. The error looks like this: Weโre extremely sorry for the inconvenience this has caused. We fully understand your frustration and disappointment, and weโre very grateful for all yourโฆ
I have completed 7195 with 3 stars but now giving me any new levels
while watching trying to retrieve extra moves by watching ad the game freezes on the third extra move. Please help
๐ General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart:ย Force close apps and restart your device. Updates:ย Check that you have the latest game and device updates. Memory:ย Keep at least 2GB free storage for smooth gameplay. Connection:ย Use WiFi instead of cellularโฆ
