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technical problems

Frogdoe52085
Frogdoe52085 Posts: 3

Level 1

I keep seeing this and I don't know what they are doing to fix it.


Comments

  • QueenB
    QueenB Posts: 15,439

    Welcome to our Community @Frogdoe52085 🤗

    Have you tried clearing the cache of your browser or switch to a different one? Here are some helpful steps you can try out.

  • Elizangela001
    Elizangela001 Posts: 2

    Level 1

    edited June 2020

    **Edit by CM: Unsupported language**

  • [Deleted User]
    [Deleted User] Posts: 6,427

    Heya! By using QueenB ‘s tips hopefully the problem is solved.

  • PummyRaj
    PummyRaj Posts: 44,082


    Hello @Elizangela001 Hearty Welcome to our wonderful King Community 🤗

    I am sorry to say that our Community supports English language ONLY for everybody to communicate and understand better. Hence, if you have any questions, please post in English, so that we can assist you better.


    Now, with regards to your issue, are you having this issue in Farm Heroes or Farm Heroes Super Saga game? Can you please clarify?

    Talk to you soon! Have a wonderful rest of the day 🍓 🍐

  • bobbym
    bobbym Posts: 2

    Level 1

    3 to 5 times per session I get a screen shot of a cat saying I have encountered an error and we are hard trying to fix it. I re fresh and lose my progress and the power ups/boosters as well as a loss of a life I pay for these boosters. My piggy bank is lvl 21 not county how many toy packages I've purchased. No more purchases until this is fixed

  • Diamond_Lim
    Diamond_Lim Posts: 167,089

    Welcome to Sweet King Community! 👑

    You can click here to find your similar problem that I hope you can understand to read and follow these troubleshooting steps and this helps :

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a nice and safety day! 😊

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our beautiful community


    If you play on FB you always have to save your progress. You don't need it in King.com. Because it happens automatically. In the help center here on this page or in the game under gear - question mark - help center you will definitely find your problem and the solution.


    @Good Luck

  • bobbym
    bobbym Posts: 2

    Level 1

    The errors are on your part Not Facebook. I spend money on the piggy band and the toy package then the gam crashes and lose all I've paid for Fix it or give me a refund. The help section does not address this

    problem

  • Diamond_Lim
    Diamond_Lim Posts: 167,089

    Welcome to Sweet King Community! 👑

    How about you tried these steps that I hope this helps. 😊

    If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

Hey! Would you like to give us your opinion?