Can I get some refund?

sdmndfghkamcr · September 2019

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And I want just 12 gold bars as refund, please.

firebombmarkus · September 2019

一氧化二氫 Can you explain it more to me so I can try to help you? Which game are you playing? What happened your gold bars?

sdmndfghkamcr · September 2019

@firebombmarkus I am playing Farm heroes super saga. And I buy the boosters with twice even three times money to them before . I can't estimate how many money I lost and l just want 12 gold bars as refund. Please help me. Thank you.

firebombmarkus · September 2019

一氧化二氫 I am sorry this happened to you. Please follow the instructions on the link below and you will see what to do when your purchase goes wrong.

https://community.king.com/en/farm-heroes-super-saga/discussion/246516/something-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

sdmndfghkamcr · September 2019

@firebombmarkus I readed the link you had given me but it was not for help. No any conditions corded to my problem.

firebombmarkus · September 2019

@一氧化二氫 Ok, I see. If you don't have the specific details about your purchase then you can't be refunded.

sdmndfghkamcr · September 2019

@firebombmarkus I bought the boosters just once but spend twice even three times on them.

firebombmarkus · September 2019

@一氧化二氫 I will ask you to fill in the support form here https://soporto.king.com/contact

Fill in all the blank spaces and make sure you are choosing the correct topic (Problems with purchases) and subtopic (Payment queries). Once you fill it in you will receive an automated email message. You need to reply to that message and explain your issue so the team can reach you. If you don't reply to that message, they won't reach you at all so be sure you do so. Thank you for your understanding.

Can I get some refund?

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