Dana-13 Level 2

Could someone please look at my game play.....please

Hi Pretty Bubbles, After the last update, it appeared things were working ok for a few days. Recently in League play, I finally came in 1st and didn't receive my rewards. Again, I used gold bars and items I purchased from "The Shop" to help move forward and all for nothing. To be fair, I believe that support needs to start…

Hello all, Thank you for the suggestions, I have tried them all, nothing seems to work. I have to be honest; I am so pissed that I keep losing points, rewards and getting demoted in levels. I am trying to be patient. Please fix this game. Please

For weeks now I've continued to lose status and rewards because regardless how many levels I pass, my scores remain unchanged!! I've now been bumped down to the Cauldron League. I've tried all suggestions that are normally given, and nothing ever works. This past year this game has really changed and not for the better.…

PrettyBubbles, It's Sunday June 26, and I still haven't received 1 event or challenge to earn boosters. Bought a few packages from the shop but noticed they too have changed as your selling fewer boosters and bars for the same amount money. This game used to be a favorite to play, as I thought it was fair for the most part…

PrettyBubbles, Thanks for clearing that up. I have to admit, it's frustrating when you constantly receive something and then all of a sudden it stops. I count on those events to earn myself boosters and such. I will wait to see if any come my way. Thanks again for your speedy response. I appreciate it. Dana

QueenB, I did receive what was lost last evening. I thank you and the support team for your help. It would be nice to know why this happened so I will feel confident in purchasing something like this again. Thank you once again, Dana

Hello Pretty Bubbles and Queen B, Sorry for the late reply, just home from work and finally able to relax. I logged on to my game prior to writing this message, and the Royal Path Book did not appear. I checked for updates and there are none. This has happened before to me after making purchases and I don't know why. I…

Pretty Bubbles, So.....after finally fixing the Level issue I have another problem. While playing today, Tricksies Party showed up. I completed it and was waiting to cash in on my rewards and it wouldn't move forward. I logged off and rebooted my computer and now it's expected me to do it all over again. Once again I used…

Pretty Bubbles, I just tried level 5310 again and finally got it completed with all 87 bubbles. Thank you, Dana

In regards to the Royal Path Book.....I was able to get the boosters up to level 20 or so in the book. The problem is, you have 8 days I believe to obtain all the boosters up to level 24 however the book does not always show up upon logging in. It misses days. It's so unpredictable, if I don't grab all the boosters and…

Hi All, I play this game almost every evening. I've cleared level 5310 a few times now and wasted boosters getting there but it consistently says 85/87 bubbles. No bubbles are on the screen to disburse. Why is this happening? Also why does the magic book show up some days and not others. I had 3 days left with it, I log in…

Good Morning Ladies, I do play on Windows 10...my laptop is only a few years old. I did save my progress on King but not sure when. I will try your suggestion and see what happens tonight after work. My apologizes if I came across snarky...I am just extremely frustrated. Thank you for the info......it's most appreciated.

Received an update today....finally moving on to the next chapter. Thanks so very much!!!!

Hello again everyone....I too play this game on my PC and have been waiting for 2 weeks now for the update from the Microsoft Store. I have the same issues as Chantal. The same thing happened back in April, ppl who played on mobile phones got the updates quickly but those on PC's had to wait weeks for theirs. I've checked…

Hi Everyone, I am stuck as well. Completed level 2460 last week and waiting patiently for the update however no update is available at the Microsoft store yet. :( 

I received an update this morning....thank you so much =)

Thank you so very much KimElston

Coug……I am playing on a PC, Windows 10 also. I have no idea how to update. I follow the prompts, I end up at the Microsoft Store then back to my game. There are no updates on my PC but apparently you can download the game on mobile phone and go further. I am not doing that........I'll just wait a little longer, keep…

Shannon2318......I have the same issue. I've completed level 2280 and can not move forward. It says new levels are coming however each day I check it tells me to update. It directs me to the Microsoft store to update but I'm up to date. I really enjoy this game but I'm really frustrated =(