Doondie Level 5

Hello there, Ms. Newbie, Sweet Cinema was a feature that worked with video ads. I believe it's now called Treasure Hunt.

Hey back, Mr/Ms Crusher! 😋 Chances are you're unable to link your accounts because you're not using the same e-mail address which happens to be a prerequisite for this option to work. Mind you, you don't really benefit much from doing so anyway. I'm guessing you've already confirmed your e-mail address upon signing up for…

Check my first reply in the first thread above again (or click here to get there directly). That guy had an account issue without even realising until they logged in on another device and discovered 2.5k of their levels were missing. Your situation seems similar. That's why I'd suggest contacting Support again, using a…

Pretty sure there was no reason for removing it. They didn't say anything. It's been 10 months since. Moreover, it was an ad dependent feature (not exactly a booster), so many people never got to even try it. Just for your information, "passing your feedback" means nothing. There's no telling whether and what was passed.…

Have you ever had this feature? What level are you on? What device are you playing on? Have you made a purchase with real money recently (like, in the past year)? The thing about Sweet Cinema is it's an ad dependent feature. This means that if your account doesn't have video ads, then Sweet Cinema will not be visible at…

Hello, newbie crusher, Welcome to the forum! 👋 How long has it been like that? What device are you using (make and model)?

Did you reply to their e-mail or just create new tickets? Did you get a human at all? Apparently, if your account is inaccessible, they gotta help you restore your account access. Do you have a Windows PC? Try logging into your account using the standalone desktop version.

Hi there, newbie boy, Welcome to the forum! 👋 Have you always been unable to contact the app store? What device are you playing on (make and model)?

Hi there, Since your problem started recently, have a read here for reference: iOS App lost access to Internet weeks ago. How can I fix it? I do not recommend reinstalling the game app, although that's what supposedly worked in that case. This is a last, last resort when everything else has failed. You can take a look here…

Hello, Peter Pan, Welcome to the forum! 👋 The link doesn't work indeed. The thread is most probably hidden for some reason and can't be opened by regular members. @QueenB, could you please fix that support post (for Windows users)? @PanS4444, have you tried the standalone desktop version instead? You could get it off…