Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

"Link my Community and Game login details?" is grayed out

I want to link my Community and Game accounts, but am not able to. I clicked "yes" to combine the accounts on login to the Community site, but am confused over not being able to find or activate the option to link my game account. Could you please help me here?

Welcome! 👋

Comments

jk14

https://community.king.com/en/candy-crush-saga/discussion/comment/2834785#Comment_2834785

Thank you Doondie, looks like it will be the email issue then. I tried to change my email too but it obviously would not let me as it’s already registered as a separate account. I just wanted to avoid having two accounts as I’m so bad in memorising my passwords 🙈 My original King account was created ages ago with an email I no longer use so when I needed to access community it was easier to use my current email… never mind 😊thank you

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2834719#Comment_2834719

Hey back, Mr/Ms Crusher! 😋

Chances are you're unable to link your accounts because you're not using the same e-mail address which happens to be a prerequisite for this option to work. Mind you, you don't really benefit much from doing so anyway.

I'm guessing you've already confirmed your e-mail address upon signing up for a Community account, right?

Anyway, take a look here for reference: King.com/King Community accounts linked check

Take note of the link I've provided in my comment and click it to see if the option is active for you, even though you won't be able to use it.

Hope this helps. 😊

jk14

https://community.king.com/en/candy-crush-saga/discussion/comment/2639207#Comment_2639207

Hello @Doondie 😊 I wonder how I could link my two accounts? I’m not using the same email for my game a community. I cannot tick the field for linking the profiles as it’s greyed out. Is it because I use two different emails or is it just faulty feature? Thank you

CWhitfield

Thank you for the help

snakegore999

https://community.king.com/en/candy-crush-saga/discussion/comment/2639207#Comment_2639207

I love you saying "good gummy dragon luck", they're so cute and I just decided to start playing this game for them.

How do I get the "consented" tag, by the way? I don't know of any way to get it.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/404337/link-my-community-and-game-login-details-is-grayed-out

Are you using the same e-mail address for both King and community accounts?

Right now, it doesn't appear that your accounts are linked. If you open this bad boy @Alienscar's profile, who's known to not have linked his accounts, you'll see that under "Roles" it says only "Member" - the same as on your profile. If you open mine, you'll see an extra "consented", which means I've agreed to link my accounts.

Good gummy dragon luck! 👍

Alienscar

I could be wrong @snakegore999, but if the option to link your accounts is greyed out then that means your accounts are already linked.

Having your accounts linked has no benefit for you as far as I can tell and I am not sure if anyone can see a difference when they are linked.

Comments

jk14

https://community.king.com/en/candy-crush-saga/discussion/comment/2834785#Comment_2834785

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2834719#Comment_2834719

Hey back, Mr/Ms Crusher! 😋

I'm guessing you've already confirmed your e-mail address upon signing up for a Community account, right?

Anyway, take a look here for reference: King.com/King Community accounts linked check

Take note of the link I've provided in my comment and click it to see if the option is active for you, even though you won't be able to use it.

Hope this helps. 😊

jk14

https://community.king.com/en/candy-crush-saga/discussion/comment/2639207#Comment_2639207

CWhitfield

Thank you for the help

snakegore999

https://community.king.com/en/candy-crush-saga/discussion/comment/2639207#Comment_2639207

I love you saying "good gummy dragon luck", they're so cute and I just decided to start playing this game for them.

How do I get the "consented" tag, by the way? I don't know of any way to get it.

Doondie

https://community.king.com/en/candy-crush-saga/discussion/404337/link-my-community-and-game-login-details-is-grayed-out

Are you using the same e-mail address for both King and community accounts?

Good gummy dragon luck! 👍

Alienscar

I could be wrong @snakegore999, but if the option to link your accounts is greyed out then that means your accounts are already linked.

Having your accounts linked has no benefit for you as far as I can tell and I am not sure if anyone can see a difference when they are linked.

Recent Announcements

🛒 Let's start shopping on Black Friday!
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
It's Time to Wish Happy Birthday🎂to the CCS Players with Birthdays in November🎉
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
🎶 Wake Up, Rehearse, Perform – Music Season Is Here 🥳
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…

Quick Links

🏠 Home

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…

Active Discussions

Perdi meu super brigadeiro
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Rewards
I am not receiving my rewards
Didn’t know there are upgraded platinum pins
Why didn’t someone told me that there is upgrade and u can earn more pins and reward I thought like every other event there is no upgrade now I just achieved the first one and in only 2 days I can’t collect 81 platinum pins there is miscommunication about this event anyone with this problem
How are do you currently feel about Candy Crush? Let's share our thoughts and get our voices heard!
Hello fellow candy crushers, I am tired of seeing the "counting up" threads that keep pushing real concerns and complaints into the abyss. I know this may be a long shot but I read this proverb, "A journey of a thousand miles begins with a single step". I wanted to start this thread so that we can all actively express how…
🙋‍♀️ Welcome to the Community!
Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.