Kevin_

Game Expert

Comments

  • Hi @talmandi, I am sorry to hear you had an issue with your Gold Bars. I have taken a closer look into your tickets. Could you please let me know if this occurred in Candy Crush Saga or Blossom Blast Saga?
  • Hi there! I understand that you are having troubles with level 5781. For this level my best advice is to work the key columns from left to right which will allow you to open the board. Try to create as many fish boosters as you can since for this particular level jumping obstacles can be key. Also try searching in Youtube…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Pement Comment by Kevin_ December 2025
  • Hi @Debra_Philip15 , I am sorry to hear that you have gone back in your level progress. Please check out our Help Center + chat bot. By choosing the Chat With Us, you can reach out to Player Support to obtain help with your lost progress and trying to get you back on track, ensuring that your receive a reply as soon as…
    in 9416 Comment by Kevin_ December 2025
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out which what seems to be level 9416, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can…
    in 9416 Comment by Kevin_ December 2025
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
  • Hi @MrDip, I am sorry to hear that you are having trouble with level 10611. Could you please follow the below steps to try to make sure that everything is working as intended and these needed yellow candies in the level: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and…
  • Hi there, I am sorry to hear that you had no access to the Soda race for the last 3 weeks. Please note that the game studio usually run test with these features that may cause them not to be available permanently and perhaps alternate with different challenges instead which is why you are no longer seeing the race at the…
  • Hi and welcome to the Community! I am sorry to hear that you are having trouble with level 11924. I checked the level on my end and I had enough yellow candies displayed. Could you please try the following steps to ensure everything is working as intended please: *Restart: Force close apps and restart your device.…
  • I appreciate the clarification about no longer getting 30 mins of boosters along the additional items you get from Daily Bonus rewards. While I am unfortunately unable to change it back right away to getting the 30 mins again, rest assure that I have made sure to pass your comment to our developers as I understand that…