QueenB

Community Manager

Comments

  • @johamilton 🤩
    in 🎉 Solitaire Card Crushers Counting Up Challenge! 🃏 Comment by QueenB February 2025
  • I'll kick off 😉 #1 🚀
    in 🎉 Solitaire Card Crushers Counting Up Challenge! 🃏 Comment by QueenB February 2025
  • Hi FreePyrolight, Thanks for reaching out! I’ll send you a private message so we can go over the account issues and figure out the best way to sort this out. Keep an eye on your inbox 😊
    in Free my accounts from "broken email validation prison" Comment by QueenB February 2025
  • Hello @Alienscar 😃 Thank you for your feedback! I’ve now updated the notice to include the sharing of gold between friends, corrected the formatting on the levels section, and removed the outdated reference to the Wheel. I appreciate your keen eye for detail and your help in keeping the community updated! Let me know if…
    in Ideas Board Update Comment by QueenB February 2025
  • Thanks for reporting this and we're truly sorry for the inconvenience! Please try the following out to make sure the game is working properly: Restart the game – Close and reopen the app. Play a level – This sometimes triggers missing rewards. Check your internet connection – A weak connection can cause rewards to…
    in Missing reward Comment by QueenB February 2025
  • Thanks for reporting this and we're truly sorry for the inconvenience! Please try the following out to make sure the game is working properly: Restart the game – Close and reopen the app. Play a level – This sometimes triggers missing rewards. Check your internet connection – A weak connection can cause rewards to…
    in It's only me losing candy royale awards? Comment by QueenB February 2025
  • Thanks for reporting this! The studio might be testing changes which could affect who sees these events. We’ll pass on your feedback but in the meantime, please try the following out to make sure all is good with the game: Restart the game – Close and reopen the app. Play a level – This sometimes triggers missing rewards.…
    in 🔧 Daily Win feature disappearing Comment by QueenB February 2025
  • Hi stefanifires, welcome to the Community! That sounds really frustrating, and I understand why you’d want your well-earned prize. Sometimes, the Weekly Race results take a little time to update correctly. If your new Weekly Race hasn’t shown up yet, try these steps: Close the game completely and reopen it. Play an old…
    in Contestação de prêmio semanal Comment by QueenB February 2025
  • Hi Luffy077, Thanks for bringing this up 😊 It looks like the Candy Fish behavior might have changed a bit, as the studio is always testing new improvements. Instead of always targeting blockers, they might now have a different priority in some levels. We're passing your feedback along to the team! In the meantime, keep an…
    in Fish candies proble Comment by QueenB February 2025
  • Hi Liloli, welcome to the Community! You can easily transfer your game progress to your new Windows 11 PC by following these steps: Make sure your game is connected to either a King account or Facebook on your old PC. This ensures your progress is saved online. On your new Windows 11 PC, download Candy Crush Saga from the…
    in how do i move my game from my old windows 10 pc to my new windows 11 pc Comment by QueenB February 2025
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