QueenB

Community Manager

Comments

  • Hi patrigna, I’m sorry to hear that you didn’t receive your Gold Bars from the Weekly Challenge. Could you try these steps first: Restart your game: Sometimes rewards take a moment to sync, and restarting can refresh your account. Check your internet connection: Ensure you’re connected to the internet, as it’s required to…
    in Ho vinto lingotti con sfida settimanale e non li ha dati Comment by QueenB January 2025
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…
    in Onterecht spel beëindigd Comment by QueenB January 2025
  • Hi CherylWilson, Welcome to the Community 😊 Could you share a bit more about what happened? Did you lose all your progress or just your last level? If you had connected your game to a Facebook or King account, log in again using the same account. This will sync your progress.
    in Trying to recover my last level Comment by QueenB January 2025
  • Hi clementkess, Thanks for your question 😊 Candy Crush Saga is a fun and casual game, but it’s designed purely for entertainment. Unfortunately, there’s no way to earn real money from playing the game. The Gold Bars and rewards you earn are for in-game use only to help you progress and enjoy the experience. If you have any…
    in Can I earn here Comment by QueenB January 2025
  • Hi manasa05, I’m sorry to hear you’re having trouble connecting to the store on your Android phone. Let’s try a few steps to fix this: Check Your Internet Connection: Ensure you have a stable Wi-Fi or mobile data connection. Clear Cache for the Game: Go to your phone’s Settings > Apps > Candy Crush Saga > Storage > Clear…
    in Unable to connect to store in my android phone Comment by QueenB January 2025
  • Hi Mohd8588, We kindly ask all members to keep the tone respectful and friendly in the Community. If you’re experiencing an issue with Candy Royale, feel free to share the details so we can assist you. We’re here to help 😊 Thank you for understanding and being part of the Community!
    in Teri gaand Comment by QueenB January 2025
  • Hi tininhamoreira, I’m sorry to hear about the issue with your purchase! If you haven’t received what you bought, you’ll need to contact Player Support so they can assist you further. Here’s how: Open your game and go to the settings menu (gear icon). Tap the “?” to open the Help Center. Select the topic of the issue.…
    in Compra Comment by QueenB January 2025
  • Hi ivana86, Congratulations on winning first place in the race 🎉 I’m sorry to hear you didn’t receive your 35 Gold Bars, that’s frustrating. Could you please do the following: Restart the game: Sometimes rewards are delayed, so restarting might refresh your balance. Check your connection: Make sure your device is connected…
    in Didn't get gold bars Comment by QueenB January 2025
  • Hi Rotich22, Thanks for reaching out 😊 To help us look into this further, could you please share the following details? Your Game ID: You can find it by following these steps. A screenshot of your Weekly Contest leaderboard, showing the other players’ progress. This information will help us investigate the issue and…
    in how does weekly contest partners picked? Comment by QueenB January 2025
  • Hi spiff88, Thank you for reporting this issue and sharing the screenshot, it’s super helpful! We’re aware of the issue with Level 14276 and are looking into it. In the meantime, could you try replaying the level? It should work as expected now. If the problem persists, let us know, and we’ll continue to assist you. Thank…
    in Bug on level 14276 Comment by QueenB January 2025
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