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Dismissive support
Unbelievably Ridiculous!! I report an issue of losing lives and you respond with a generic (possibly automated) suggestion to follow 'App Update' instructions. Not all users are incompetent and most will be capable of trying the basic troubleshooting steps such as checking for app updates and they have network…
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Not connecting to the internet
Hi... when the game loads the status wheel flickers but doesn’t connect to the internet?? I have the issue on my iPad and my android phone. Only started happening this morning. I have since updated the app on both devices and can access the internet in other apps.
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App crashes and lost donated lives
I'm currently at level 473, I received an update the other day, but since then every time I to on the envelope from the map screen the app crashes and closes itself down . Originally it showed 21 unopened messages which may have been lives or growth... But today still unable to open and has reduced to 11
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No showdowns or special events?
The following features I've used in the past just aren't appearing anymore and I really miss them. I've seen posts previously and other players seem to be using them still in Farm Heroes Super Saga: 1. Showdowns 2. Special events rewards / infinite lives 3. Watch video for basket or extra lives Are these features only…
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No reward for 1st prize at country show
I got 1st prize at country show and didn't receive any coins as reward? I was shown the congratulations screen and tapped continue but then the screen froze... The 'x' or continue button didn't respond so I was forced to close the app?
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What's happened to Showdowns?
Why are Showdowns no longer available? I know there were issues with collecting rewards (as I happened to be one of the users that reported an issue). However no Showdowns have appeared for months now. The game is starting to loose its appeal without the Showdown element. Please advise how long this will take to fix... Or…
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Won Showdowns - No rewards?
I can see others have also said the same... What's the process to make sure we get the rewards owed? Surely KING can see against my account what's been won and whats owed? I also believe I haven't been given the rewards when I beat Rancid (but can't be sure of that one)... This may seem like a duplicate question. I…
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Have been winning showdowns but not receiving rewards
I can see others have also said the same... What's the process to make sure we get the rewards owed? Surely KING can see against my account what's been won and whats owed? I also believe I haven't been given the rewards when I beat Rancid (but can't be sure of that one)
