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Pet Rescue - Cannot update iPad app

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Comments

  • Revm
    Revm Posts: 8

    Level 2

    Same problem on my other device ,Cannot get any help at all

  • Patrick-6
    Patrick-6 Posts: 8

    Level 2

    I now have an iPad 8 so the problem has gone away.

    However, if my old iPad 2 was no longer compatible why did the game still show in the updates list ?

    We will probably never know.

  • juliejules52
    juliejules52 Posts: 2

    Level 1

    why am I getting this message and the app won't update on my iPad after level 4302? It's an older iPad but I'm very frustrated after all this time playing it's now "not compatible"!! 🤔

  • Lynette
    Lynette Posts: 7,050

    @juliejules52

    Unfortunately this is the same level other players on older iPads (as mentioned in previous posts in this thread) are unable to update past.

    To play future levels you will need a newer iPad or to play on a different device.

    Pet Rescue Saga can also be played on mobile phones or desktop computers.

  • FlyThePlanet
    FlyThePlanet Posts: 3

    Level 1

    Hi,

    I have the same problem.

    iPad 2 / iOS 9.3.5 and stuck on version 1.286.13 since May. When I try to update, I get a message saying "Pet Rescue Saga is not compatible with this iPad".

    So my question is: why Candy Crush still updates perfectly fine and it's only affecting Pet Rescue?

    Why can't Pet Rescue keep on updating like Candy Crush does?

Hey! Would you like to give us your opinion?