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I'm also having the same problems. Have been playing Pet Rescue for years on my iPad and my phone without any problems for many years. And now I getting the same message as above - I've tried everything. Still working perfectly on my phone.
Is anyone trying to resolve this problem? A bit of feedback would be helpful.
Went on line this evening. Got a notification that I was moving to a new level, thought yes, it's been sorted, then the notification quickly disappeared! No further advanced! Interesting though instead of the message to help those who are struggling with levels, I get something about random levels. In my apps update still says the last update was 7 June
I can see a new update, dated 21 June, has been released. Still unable to update - still getting the same error message - not compatible with my device. Not getting anywhere!
After I saw your post, I decided to check the update on my iPad, iOS 10.3.3, and the same thing happened. Interesting thing is I'm getting that same message for another game app, but it's not a King related.
I wonder if there's anyone we can email about this to try and get some answers??
I just got a new Pop-up saying something new is coming.. interesting…
Hi @Feejul if you got the pop up about new things then your game must have updated.
Do you have the latest levels now?
Here is a post explaining what the new thing is about: Get Ready...
Hi Lynette
Thanks for your message - but no, I still don't have new levels and just get a message saying "Current levels completed. New levels coming soon." I can get Mystery Mountain and the Weather Storm but no new levels...
I assume you've looked in your app store for an update already?
What is your final level number?