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2057 has a failed glitch

ridgerat
ridgerat Posts: 3

Level 1

Can’t play level 2057 has a failed banner glitch as soon as you hit play how do you fix on your end

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Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @ridgerat and welcome to our Community!

    Could you please post a screenshot of the level and how the issue looks like?

    I played the level myself in Pet Rescue and cannot find any flaws in my game.

  • Lynette
    Lynette Posts: 7,076
    edited March 2022 Answer ✓

    Hi @ridgerat 🙂

    I've had this happen sometimes when the level has been changed in some way but I'm still trying to play an older version.

    Go to your app store and see if there is a game update for you.

    This is how the Level should look:


  • ridgerat
    ridgerat Posts: 3

    Level 1

    Thank you I’ll try that and let you know how it works!!!

  • Diamond_Lim
    Diamond_Lim Posts: 167,915

    You are welcome and Welcome to Sweet King Community! 😄

    Thank you for your playing Pet Rescue Saga! ❤️😊

    Let's post your screenshot and claim your another milestone level badges as you did reached milestone levels completed. 😉

    Animal Kingdom Level 1000 Level 2000 Level 3000 Level 4000 Level 5000

    Wondering how to take a screenshot? Check the instruction here. 📷

    If you're not clear on how to attach a picture to the thread, check out here. 🖼️

    👋 Don't be shy and say hi... or woof or meow - Get Badge HERE!

    🎉 Level 5000! Join the celebration with badges and Gold Bars HERE!

    Also check more furry & purry in Pet Rescue Community here! 🐾

    🐾 Have a pawsome day! 🐾

  • ridgerat
    ridgerat Posts: 3

    Level 1

    I signed into my account on another device but why do you lose all your extra boosters when you switch to another device?

  • Diamond_Lim
    Diamond_Lim Posts: 167,915

    Hello again! @ridgerat 👋

    You can check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.

    ⚠️ So please also attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

    We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

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