Ongoing: Stars are not being counted

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/comment/2516498#Comment_2516498

I know 😥 Our resident expert @Lynette has been affected too. She is very very bored and finding things to do.

We have let the CM know there are many unhappy players and hopefully the studio will be able to sort it as soon as they can.

Have a look at this weeks contest while you're around for a chance to win some gold. Luckily its not playing related 🤗

juliensue

Still no star collecting as of the 17th of Jan…

Lynette

https://community.king.com/en/pet-rescue-saga/discussion/comment/2516707#Comment_2516707

Hi @juliensue - we were told it would be fixed Wednesday....apparently they meant next Wednesday! I hope to see those stars in a few days 🤞

A_Julia_Byrne

this is why the games not working the  levels don't match

Sherry-9

https://community.king.com/en/pet-rescue-saga/discussion/391295/ongoing-issue-stars-are-not-being-counted

Hi

Thank you for the updates. I, too, am still getting the dog, camper and treasure chest and stars not being counted. Thank you again.

Lynette

https://community.king.com/en/pet-rescue-saga/discussion/comment/2518346#Comment_2518346

That is unusual @A_Julia_Byrne!

Are you playing on a mobile device, try looking in your app store for an update and see if this fixes your problem

Penny1963

Stars are still not being counted and it’s the 19 Jan, done a lot of levels since it started and still no joy

vthake

Same here-still an issue

Lady_Choo

Welcome to the community @vthake and @Penny1963 I do apologise, I know its frustrating. The studio are working on it but it clearly isn't sorted yet. Some issues just take a little longer to mend ☹

bpurdy62

The quest to collect stars still isn't been working. It's been several weeks, if it's unable to be fixed can you remove the screen and let us move onto something else? Thank you