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Lost progress

Cumetre Posts: 3

Level 1

January 2021 in Support

My grandma was on level 2000 or smth like that and she told me yesterday that she lost her progress and idk what to do about that. She's playing on fb. Her id is 1012552700

Thanks for any help

0

Comments

• 

  kiara_wael Posts: 157,830

  January 2021

  https://community.king.com/en/pet-rescue-saga/discussion/326377/lost-progress

  Hi and Welcome to our Community

  The game is always saved on a specific Facebook or King account. 

  Please check his page , hope Levels on track again

  https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

  Let me know if its works

  1
• 

  Cumetre Posts: 3

  Level 1

  January 2021

  Sorry but it didn't work

  0
• 

  Werner_Cichy Posts: 30,155

  January 2021

  https://community.king.com/en/pet-rescue-saga/discussion/comment/1388724#Comment_1388724

  In case it did not work with the instructions. Get in touch with King Support.

  https://soporto.king.com/contact

  
  

  1
• 

  Cumetre Posts: 3

  Level 1

  February 2021

  I don't think it matters anymore ... Progress is back.

  
  

  Thanks for help

  1

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