Connection error

anil55 · October 2021

I keep getting a connection error message when I try and play Pet Rescue and Mystery Mountain has not appeared for 2 weeks. What is happening?

kiara_wael · October 2021

Hi and Welcome to the King Community

Which device are you play ? It can help to clear your cache regularly and to log out, then in again to Facebook before you play.

Diamond_Lim · October 2021

Hello! @anil55 👋

Welcome to Sweet King Community! 👑

How about you try these steps here 👇😊

1. Open the game

2. Select Profile

3. Select Log Out then Close the app

4. Reopen the app then Log back in to your profile and finally Open the game.

Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.

If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope nothing this happens too.

⚠️ NOTE ⚠️

If you want to try uninstall and reinstall steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com.

If you have followed these steps of Crashing/Freezing issue already but it's still not worked, you click on "Contact Us" only then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer. Thanks! 😉

Anyway, thank you for your playing Pet Rescue Saga. ❤️😊

Also check more interesting topics and contests (click on spoiler warming button here) 👇😊

🐾 Welcome to the Pet Rescue Saga Community HERE! 🐾

🐾 Furry & Purry in Pet Rescue Community HERE! 🐾

🐾 Don't be shy and say hi... or woof or meow - Get Badge HERE! 🐾

🐾 Show your Pet Rescue skills and claim your milestone level badges HERE! 🐾

🐾 How many levels are there in Pet Rescue Saga HERE right now? 🐾

🐈🔊 Meet the Team behind the audio magic and give us your feedback HERE!

💼 Badge of the Month- October HERE

🥁The next Featured Community Manager of the month is... HERE 🥁

🍂 Community Newsletter- October Edition HERE

Member of the Month- September 2021: CassD HERE

Let’s have some Halloween Fun HERE!

🌦️🏔️ Poll of the Month : Weather Alert vs Mystery Mountain HERE

🐶🐼🐷Who's a pet detective? Find The Differences and Win Gold Bars HERE!!!

🐾 Pet Rescue Saga: Tips, Tricks & Tutorials HERE 🐾

💥🐶 Pet Rescue Saga, Episode News and Releases HERE 🐱💥

🐈️🏡 Petopia - the petacular city in Pet Rescue Saga HERE - Win Gold Bars and Badge!

🎃👻 Are you a haunting hound or a meowing monster? - Win Gold Bars and Badge

🐈️🏡❓️ Petopia - How does it work HERE?

Win Gold Bars here! Help Lucy to identify the cities! 🏙️ (General Contest)

chicanita · October 2021

My game is at 4692 an roadblock hasn’t opened for about 3 weeks now I tried everything an no luck

help please also my email has changed its

Edited by CM:⛔️That’s too much personal information - Check our House Rules

Diamond_Lim · October 2021

Hello there! @chicanita 👋