Sign Up!

💰️❌ Facebook issue with purchases (game freezing/ giving error message)

Crazy Cat Lad
Crazy Cat Lad Posts: 14,124 Community Manager
edited April 2022 in Support

We are experiencing a temporary connection issue with all purchases in Pet Rescue Saga on Facebook.

Also Candy Crush Saga and Candy Crush Soda Saga are experiencing similar issues.

This issue may give various error messages or cause that the game freezes or crashes when trying to make a purchase.

The usage of Gold Bars for Boosters or Extra Moves are also affected.

You can still play the game on Facebook. Only purchases are interrupted by this issue.

The purchases still work without any issues on all other platforms like the Windows app, iOS, Android and Amazon Kindle.

We are working on a fix and to get everything back on track and counting on having this sorted out shortly.

Thanks for your patience!



This discussion has been closed.

Hey! Would you like to give us your opinion?