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Thank you! I will pass it on ๐ค You checked the free memory?
Just cos they will ask.
The free memory on the tab is 1.1gb and on the other 1.6gb
Thank you, that could be part of the reason but I will pass it on ๐ค These games are heavy sometimes ๐
@crazychris as I suspected it's a large part of why you have issues. Can you free up any more space on the devices? Remove any unused apps, photos, documents anything you don't use that will take up space and see if that helps. Also clear system cache to remove old deleted files.
The tab with 1.1 gb free memory is the one that works so there should be no reason why the other device will not work with 1.6gb
The game also works on both devices at all other times.
Not to worry thank you for your advice I will just uninstall the game and look for something else
Hi @crazychris - if the game has worked previously then it would probably help to just remove Petopia.
It finishes in a week anyway, so you'd not be missing too much.
No don't do that ๐ฅ Its not the only cause, as a lot of players are having the same issue. Its just one of the causes and comes down to more factors than just memory. Clearly if the one with less on is working better, If you don't want to take petopia off, just hold off on that device until it ends and see if it gets better.
Has it been this way with oher petopias?
I will also mention it again to the CM in charge.
Yes it has happened for the last 2 occasions that the petopia event was on. I will leave the game on my tablet until after the event has finished and then see if the game will load
The game has now stopped working on my other tablet
Yes very very frustrating. I cannot even get to load on my one tablet.