Petopia issue?

Hi @crazychris the fact it loaded is more than likely because of no petopia. It seems to be very heavy on memory use and unless its a super fast or new device, its going to have issues. It is hard to get the balance right on all devices as there are thousands and thousands of android devices alone. On top of that new device owners expect a game that has all singing and dancing graphics, so they have a very hard job to do😥

As the event isn't available to everyone and is only a % of players, that could be why You can still play the game on Facebook but it won't have petopia (if using a computer) as that version had even more glitches. From what I have seen over my years as a gamer on there, (and this is my personal opinion as a user of the site and in no way a king opinion) They tolerate games on Facebook as it brings users in as many wouldn't be there for that. But each update they push us just a little bit further out. I heard on one non king game that they won't even allow new games to use it to log in, but I don't know how true that is. I need to investigate. But when you have a third party platform it makes things harder for king to fix.

That wouldn't affect the device version though unless its connection caused, but that would only stop you logging in and not opening the game. So clearly Petopia. Its something they need to take onboard for future versions.

All I can advise is the same again, clear anything you don't need, clear play store cache and system cache and I will feed your thoughts back to the community manager. We do apologise for the frustration 🤗