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Hello,
I can not reach to my account when i tried to login and press play. The screen is freezing when i pressed to play button. I can login to my account but i can not play game. I have tried lots of devices (such as PC, Mobile Phone, iPad etc.) to play game but i couldn't. This issue just about my account because i can play game when i logged in other accounts. Can you solve my problem?
Good evening and welcome both of you to the community.
Unfortunately Petopia seems to be causing some issues, so I apologise for the lack of being able to play. Its not something that King wants for its players. Keep an eye on this link and keep checking for updates 🤗
Which ios device and version are you using?
Was it you I said the only option might be to reinstall it if nothing else has worked?
Make sure progress is saved but you will lose saved boosters. Also having a lot of boosters can cause issues too as its using more memory.