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Serious application errors!
Answers
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It sounds more like a Windows problem. Did you tell them it happens to everyone after updating Windows?
Customer Service will be just giving you the usual copy and paste info about getting back a lost game. They need to know exactly what caused this. I have reported it, but not heard back yet 😓1 -
@Lynette , yes, there has to be an issue between the game and windows conflicting when King did their update. I don't think it's a windows update. But there is something conflicting. I just don't have the energy anymore. I have 62 back and forth emails between myself and king. If it was windows alone then none of my king games would work (which I don't play) I just went through and signed out on them and signed back in and have my actual ID# . King needs to sort it out with them..I'm tired of trying. Thank you for reporting it also..xx
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I would think that if it's a Windows problem, the other games would be affected also; but they're not.
Where can I report to King directly?0 -
It's ok @candycrazycat they are currently working on a fix, there is no need to let them know any further.
Hopefully we can update you all on a solution soon1 -
@allie1362 @SApple2 @candycrazycat
There has been an update, the game is fixed, but you need to update it
Please read here: How to update your game2 -
Thanks so much! I just updated and all looks good. Back in business!
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My problem is still on going even after I downloaded the fix. 😌
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I did that but the problem still exist. 😥
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I'm having the same issue. I updated the game but everything is still gone. Very upsetting.
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Did you log in again? I noticed that I had to log in for all my boosters, friends, etc. to show up.
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