MaxandMillie

Level 2

No not heard a thing. Noticed a new update came through dated 02 August still no joy. Can't believe it's just us that's having this problem

Strange a couple of times now, when I check to see if the game is working, I get a message 'Welcome to the enchanted land .....' (presumably this is the next level) flash up on my screen followed by more levels coming soon.

Level 4302 that's interesting. There's a group of us - see post Pet Rescue can't update iPad app - all on 4302 and unable to progress. Although we get error our devices are not compatible. I've had Apple check my iPad out and they confirmed it meets the correct specification. Apple say it's down to the developer. Can't get…

Out of curiosity what level are you on?

Thanks for the contact form link. I completed it and sent it off this morning

Spoke to Apple, they remotely checked the spec of Pet Rescue out against my iPad. Confirmed that it meets the requirements specified. Gave me advice on how to contact the developer said that it's down to them

I've checked and have a compatible device running iOS 10.5. Strange that this has happened to us when we've all hit the same level. All the weather alerts etc still come through! That aside I've put a call in with Apple Support will be interested to see what they say.

I've got the exact same same problem. Been stuck on 4302 on my iPad for ages. On my Samsung phone I'm currently on level 4380. There's been 2 updates on my iPad both wouldn't install - my device not compatible. Very frustrating

I can see a new update, dated 21 June, has been released. Still unable to update - still getting the same error message - not compatible with my device. Not getting anywhere!

Went on line this evening. Got a notification that I was moving to a new level, thought yes, it's been sorted, then the notification quickly disappeared! No further advanced! Interesting though instead of the message to help those who are struggling with levels, I get something about random levels. In my apps update still…