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Hi guys!
To be able to download and update Pet Rescue Saga on an Apple device, you will need to have iOS 9 or later version installed, but the device will also need to be an iPhone 5S, an iPad Air/ iPad Mini 2, iPod 6 or newer model of iPhone, iPad or iPod (all launched in 2013).
On all older Apple devices the game may not be able to work 100% and therefore it is not possible to update the game.
Under 'Combability' in the app details in App Store, you can find all compatible Apple devices:
If you have any issues updating or downloading any games or apps on your Apple device, please visit Apple Support to get help with your device and/ or App Store issues HERE.
I've checked and have a compatible device running iOS 10.5. Strange that this has happened to us when we've all hit the same level. All the weather alerts etc still come through! That aside I've put a call in with Apple Support will be interested to see what they say.