Cezdiamond

Community Manager

Thanks @Laura @Souris let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a lovely week!

Thanks for passing on @Elsa @Kaite I have checked with our game team and this does appear to be a problem which is impacting a few of our players. They are investigating now and I hope to have an update for you shortly. Thanks!

Thank you both! A lovely early morning message :-) Have a great day!

Hey all! To follow up on this, all of your comments have been passed on :-) Also must add I also do not love the bouncing! Thank you all for this feedback!

Thanks @Elsa @Alicia Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a lovely week!

Thanks @Elsa @Leonie Did you game crash or did you need to reinstall your game? 

Thanks @Chicken Slayer @Nancy please create the new account and I will be in touch to move your levels :-) 

Thanks @Laura @Dani I have sent you a follow up message :-) Thanks!

Thanks all for your feedback on this. I am not sure if this was perhaps an error or if they are testing some changes. We are always working to improve our games and player experience so I am very sorry for causing these frustrations. I will be sure to get all of you comments and feedback passed on, thank you for sharing…

Thanks @Superstars @quafflesmacker Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a lovely week!