LoFiGummy

Community Manager

Comments

  • https://community.king.com/en/pet-rescue-saga/discussion/482083/why-cant-i-receive-treasure-chests Hey there and welcome! Are you perhaps talking about Chest Quest? Are you having troubles claiming the reward from it, or are you not seeing it in your game at all? For all problems like this we recommend that you restart the…
  • https://community.king.com/en/pet-rescue-saga/discussion/482077/how-play-pet-rescue-saga-on-king-com Hey there and welcome! While you can't play natively on the website you mention, Pet Rescue Saga is available on multiple platforms such as Android, iOS, Facebook, Windows but also Amazon and Facebook. You can read more on…
  • https://community.king.com/en/pet-rescue-saga/discussion/482073/i-cant-seem-to-buy-from-the-store Hey there Tracy, welcome and Im sorry to hear that. Are you getting any error messages when you're trying to buy something? It helps if you have a screenshot as well so we can see what's happening! Otherwise it's great if you…
  • https://community.king.com/en/candy-crush-saga/discussion/482079/is-it-possible-that-the-game-prevents-you-from-moving-too-fast Hey there! No this is not intended and it's an error that we're currently working on fixing, so thank you for posting about it here. If you can respond to me with your Player ID, I can look…
  • https://community.king.com/en/candy-crush-saga/discussion/482072/my-game-froze Hey there! When you say that you reset the game, did you mean that you uninstalled it and reinstalled it again? To retrieve your progress, you need to have an account in the game (either with Facebook or a King account), logging into that…
  • https://community.king.com/en/pet-rescue-saga/discussion/482026/lynette-7793-how-with-this-level-playing-the-way-it-does Hey there! Did you watch this video perhaps? https://youtu.be/mHbqP4AvNlw?si=UWfgzDXVoPahag-c Is there a specific part in the video that is stopping you perhaps? Or if you have a screenshot that you…
  • https://community.king.com/en/farm-heroes-saga/discussion/482033/still-not-getting-daily-bonus Hey there, To make sure, have you followed these steps? Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Connection: Use WiFi instead of cellular data. Clear…
  • https://community.king.com/en/candy-crush-saga/discussion/482058/how-do-you-get-more-lives Hey there! If you have the heart icon with an infinity symbol then you have unlimited lives for the time period stated! So it should say some sort of "minutes" next or close to it so it makes it clear. Otherwise your lives will…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3234678#Comment_3234678 I see and what happens now? I will forward this to the studio!
  • Hello everyone! As you may have noticed, we posted about the upcoming Calm Season earlier today (If you didn't see it that's fine, you will soon) - however since we still have a few things going on for the Giving Season, we thought we'll pause it and show it a bit later so that it's not confusing for you! Sorry for those…