QueenB

Community Manager

Comments

  • Hi Insertnicknamehere 😃 Ah yes, spring has officially sprung… both in the forum and in the game 🌸🐝 Not only are we freshening things up here, but the Spring Season is also kicking off with Sweet Sailing event: Get ready to collect, compete, and crush your way to the top while enjoying some sweet seasonal fun.
    in Spring has sprung, my theory undone. Comment by QueenB February 2025
  • Hi saulēns78, Thanks for sharing your feedback! If level 17157 feels impossible to pass, we’d love to hear more about what’s making it difficult. Are there not enough moves, a blocker issue, or something else? We appreciate your patience and hope you can crush it soon! 🍬💪
    in Bad level Comment by QueenB February 2025
  • Thanks Kelly_121 for the suggestion but this has already been suggested HERE. Please feel free to join and vote for your idea!
    in More fun Comment by QueenB February 2025
  • Hi Gamaciel44 and Welcome to the community 🎉 Wow, you’re crushing it! Reaching level 17,000+ is an incredible achievement 💪🍬 It’s amazing to see how far you’ve come 😃 What’s been your favorite level or feature so far? We'd love to hear more about your Candy Crush journey 🍭
    in It's amazing!! Comment by QueenB February 2025
  • That was fast indeed 🚀💨 It's great to hear that the fix has already been implemented. The addition of portals in all columns should definitely help things run more smoothly! Thank you again for bringing it to our attention 😊
    in Level 1836 needs fixing - (Level has been fixed)! Comment by QueenB February 2025
  • Hi BlackShadow3710 and welcome to the community 😀 The "Invite Friend" feature is not available on all platforms. If you’re seeing this message, it likely means that the feature is not supported on your current device or platform. To check if you can invite friends, try: Playing on a mobile device (Android/iOS) instead of a…
    in Why is my "invite friend" feature on CCS not working? Comment by QueenB February 2025
  • Hi elizabeth_8653, Welcome to the community! Sorry to hear you're having trouble using your Gold Bars. Could you share more details so we can better understand the issue? Are you seeing an error message when trying to use them? Are your Gold Bars visible in your balance, or are they missing? What are you trying to purchase…
    in X q no puedo utilizar mis lingotes de oro Comment by QueenB February 2025
  • Hi alb1 and Welcome to the community! Sorry to hear that Candy Crush won’t open after installation. Here are a few things you can try to fix it: Restart your device – Sometimes a simple restart can help. Check for updates – Make sure both your device software and Candy Crush app are updated to the latest version. Clear…
    in Candy crush is installed but will not open. Comment by QueenB February 2025
  • Hi acewild1122 and welcome to the community! Candy Crush Saga is not available on Xbox. The game is currently playable on mobile devices (iOS & Android), Windows PC, and Facebook. Let me know if you need any help finding the best way to play 🙂
    in Do you have this game on Xbox? Comment by QueenB February 2025
  • Hi Daz_Seaton, Thanks for reporting this! I appreciate you bringing it to our attention. To help us investigate further, could you please share your Game ID? You can find it by following this guide: 👉 How to find your Game ID Once we have your ID, I’ll pass this on to the team to look into. Thanks again for your help 😊
    in tap to skip not working on pin awards Comment by QueenB February 2025
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