QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/476441/bantu-kami-agar-selalu-menang-bermain-candy-crush Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your…

https://community.king.com/en/candy-crush-saga/discussion/comment/3206442#Comment_3206442 Thank you for sharing your feedback about level 1236. I understand your concerns, and truly value the time you’ve taken to let us know about your experience. I’ve passed your comments on to our development team for review and waiting…

https://community.king.com/en/candy-crush-saga/discussion/477739/earning-tools Hi MamaCy 😃 Thank you so much for taking the time to share your idea! It’s always great to see creative suggestions from our players about how we can make the game more enjoyable 🌟 However, we wanted to let you know that your idea falls under a…

https://community.king.com/en/candy-crush-saga/discussion/477704/complain Hey there and also, Wow 🤩 We just released new levels today: Facebook, iOS, Android, and other mobile devices: 17 945 levels Windows App: 18 035 levels Which platform are you playing on and have you completed level 18 035 already? 😃

https://community.king.com/en/candy-crush-saga/discussion/comment/3205923#Comment_3205923 Hei Christine, I was sure I had replied back to you, but looks like I forgot 😥 I did see your comment and have reported it so the team is looking on how to correct this 🫡

Hi everyone! Thanks for letting us know about the issue with the Season Pass. I’m so sorry to hear the fix hasn’t worked as expected, that’s definitely not the experience we want for our players 😔 To help resolve this, please reach out to our Player Support team directly from the game app so they can look into your…

Hi @Aries2020, Thanks for sharing your thoughts with us. We’re so glad you enjoyed the Warcraft collaboration. We totally understand how it might feel a bit quiet now, but don’t worry, the Candy Kingdom always has sweet surprises brewing! 🍭✨ While we can’t spill the beans just yet, more exciting events and challenges are…

https://community.king.com/en/candy-crush-saga/discussion/comment/3205948#Comment_3205948 True but we do host All Stars once a year where the grand prize is a cash prize so there is a way ⭐

https://community.king.com/en/candy-crush-saga/discussion/477694/bank-account-debited-but-purchase-havent-received Hi apurba_1977 and welcome to the Community! I'm sorry to hear that your purchase didn’t go through properly. Don’t worry, we’ll help guide you through getting this sorted out. To request a refund, please…

https://community.king.com/en/candy-crush-saga/discussion/477693/why-did-you-change-the-candy-crush-music Hi shafar123456789078 and Welcome to the Community 🎉 Thank you for sharing your feedback about the new Candy Crush music. We're sorry to hear that your mother has stopped playing because of it. Music and sounds can…