QueenB

Comments

  • I'll try my best Pummy but if not, please feel free to report anything that needs to be closed and we will handle it ๐Ÿ˜‰ Also, what type of posts do you usually close in Support?
  • Hmm.. I'll have a look at it ๐Ÿค”
  • Thanks for sharing it here as well Pummy and yes, we are aware and Vanilla is working on a fix soon as this is high priority ๐Ÿ˜‰
  • Thank you Pummy for the reminder and for the insights Ina ๐Ÿค— I've passed it onto the level designers and waiting to hear back. I've also left a comment on the thread ๐Ÿ˜‰
  • Hi everyone, ๐Ÿ‘‹ Thanks so much for sharing your feedback and screenshots about level 17874 and really appreciate the details and your patience! Iโ€™ve passed this onto the team so they can investigate. Since it's Friday, we might not hear back until early next week, but I promise Iโ€™ll keep you posted as soon as I have anyโ€ฆ
  • Hi @sherylannteves ๐Ÿ‘‹ Welcome to the Community! Thanks for sharing your IDโ€ฆ based on that, it looks like your progress is safely backed up, and youโ€™re actually on level 6456 ๐Ÿ˜Š What exactly happened? (Did you switch devices, reinstall the app, or change accounts?) Also, which device are you playing on. Android, iPhone, orโ€ฆ
  • Hi there and welcome to the Community ๐Ÿ‘‹ There isnโ€™t a way to view your full purchase history directly in the game app. But donโ€™t worry, you can still check it ๐Ÿ˜Š If you play on: iPhone/iPad โ†’ Go to your Apple ID > Media & Purchases > View Account, then check Purchase History. Android/Google Play โ†’ Open your Google Play app,โ€ฆ
  • Hi @mbridgesid ๐Ÿ‘‹ Welcome to the Community! Just checking, are you referring to the game Criminal Case? If so, that might be a different game entirely from the ones we support here (like Candy Crush and other King games). No worries though, it happens! If you meant something else, feel free to share more details and weโ€™llโ€ฆ
  • Peekaboo indeed ๐Ÿ‘€๐Ÿ‰
    in Peekaboo! Comment by QueenB July 11
  • Hi @ilyasahmadkhan and Welcome to the Community ๐Ÿ˜Š Just so you know, itโ€™s not possible to sell your Candy Crush account or the Gold Bars as theyโ€™re virtual items meant for in-game use only and canโ€™t be transferred or sold. But if you have any questions about the game or need help, weโ€™re happy to assist ๐Ÿ˜‰

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