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Can't play Pyramid Solitaire Saga

2

Answers

  • Bopper1
    Bopper1 Posts: 35

    Level 3

    Hi @DieOmimi,


    Glad it works well 😀

    I think I will leave it for now. First I need to see if I can get the game to work again when I reinstall it. If I can then I should'nt need to do anything except update my email address if I'm able to, and if I can't get the game to work then I'm unable to get the User ID. Will see how I go and will decide later on. Thank you for all your help, is much appreciated 😍

    @Bopper1

  • DieOmimi
    DieOmimi Posts: 41,697

    @Bopper1 yes, get your game up and running again. You now know how to call me if you need help. 

    By the way, in the forum of Pet Rescue Saga there are exciting threads for the 10th anniversary of the game.

    Follow the green font and you'll get right there: pet-rescue-sagas-birthday-win-gifts-of-boosters-gold-and-badges

  • Bopper1
    Bopper1 Posts: 35

    Level 3

    Hi @DieOmimi,


    Thank you for letting me know about the 10th anniversary of Pet Rescue Saga.

    I managed to get Pyramid Solitaire Saga back on my phone but I made a mistake.

    Instead of putting my old email address that I originally created in my account then updating it with my email address I have now, I created a new account and now I have lost my progress & have to start all over again 🙁

    Do you know what will happen to my old account?

  • DieOmimi
    DieOmimi Posts: 41,697

    @Bopper1 if you log out of the game with the new email and use the old email to log in again, you should have the old save game back. 

    Every time you use a new email, you get a different user ID and a new account. You also start at level 1.

    Only if you use the email with which you had the score of 4,400 levels, you are back there. 

  • Bopper1
    Bopper1 Posts: 35

    Level 3

    @DieOmimi I tried that and it says wrong email and password combination.

    I will just have to start all over again with the new email. My account with the old email will have to stay in limbo as I can't access that account or get the user ID. Thank you anyway.

  • Diamond_Lim
    Diamond_Lim Posts: 167,055

    Hello again! @Bopper1 👋

    How about you click on Forgot your password then type your email address and then click on reset password. Then you reset your password and finally you log back to your Kingdom Account and save your progress successfully then you continue playing new levels on this game. I hope this helps as I see the player try these steps then it's really solved. 😊



  • Bopper1
    Bopper1 Posts: 35

    Level 3

    Hi @Diamond_Lim

    I tried that and even tried to edit my account settings, but when I type in my old email address it says wrong email & password combination.

    I will keep trying and if it doesn't work I will just start over again. Thank you for you're help 😀

  • Bopper1
    Bopper1 Posts: 35

    Level 3

    @Diamond_Lim

    Yeah it is, but if I can't get back to my old account I will enjoy playing it all over again 😍

  • Diamond_Lim
    Diamond_Lim Posts: 167,055

    Okay! Enjoy your playing these levels on this game again! 😄

    You can check more this game's exciting threads and contests here :

    Hot right now in Pyramid Solitaire Saga here and in King Community here 🌶️🎴👑

    How does playing King Games make you feel? Tell us for a chance to win 20 Gold Bars here! 🎉 I We're looking for the best tips to pass the hardest levels - Win Gold Bars here! I Want to win Free Gold Bars on this game? Participate and Answer here! 🎉🏆✨

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Have a nice and safety day! ❤️😊

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