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⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Why am I getting announcements that I don't have internet connection?
Best Answer
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Samsung Galaxy S20 Ultra LTE , Android 10
Thanks
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Answers
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@boms397 Hi and welcome, please check your device and game is up to date anbd log out and restart your device and then log back in and see if this resolves your connection issues. If not please let us know any error messages you are receiving and if possible please post a screenshot
There is an issue with sending and receiving lives at the moment that is being investigated. we will update this when we have any news
Thank you
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Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a nice and safety day! 😊
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Hi and welcome to the community.
Are you recieving any error message. Please show us the screenshot of the message so we can provide you the accurate information.
Thanks.
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0
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How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a nice and safety day! 😊
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Here is a screenshot. My problem is going on.
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Hello @boms397 and good day to you. Thank you for providing that screenshot.
Please exit from the game, turn off your WIFI/data in your mobile, wait for few secs or more, then turn back on the WIFI/data in your mobile, access the game and try to send a live or check mailbox. Also, please make sure the internet connection in your area is stable and your line is not cut-off etc.
Do let us know if such issue still persist and provide us the phone model that you are using to play the game to enable us to further diagnose the issue.
When replying this message, simply click "QUOTE" or copy or paste my name @wykoon so that I will be alerted.
Thank you very much 😊
Thanks @Diamond Lim for the mention.🤗
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