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Under investigation: crashing and freezing after buying Extra Moves
Hello, Adventurers!
We've been informed that there’s a problem causing some crashes after purchasing Extra Moves at the end of a level.
The Studio team is on it, and they'll do everything they can to fix the issue quickly so that you can get back to your game.
We'll keep you posted here below!
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Comments
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I can't send lives and I haven't had a weekend contest just keeps saying a new one will begin soon?
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Thank you Karen
Just trying to learn the game in my free time
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Welcome to Sweet King Community! 👑
Thank you for your learn playing Pyramid Solitaire Saga now! 👍😄
Check out to learn 🎴 Pyramid Solitaire Saga Game Guide here! (Click on Green Link here! 👈) 😉
You can check more this game's exciting threads and contests here :
Hot right now in Pyramid Solitaire Saga here and in King Community here 🌶️🎴👑
Join Helena's Poll of the Week and earn a badge here!
Want to win Free Gold Bars on this game? Participate and Answer here! 🎉🏆✨
👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!
Have a nice and safety day! ❤️😊
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I need more hearts
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Welcome to Sweet King Community! 👑
Don't worry! You can click here to read my answer to follow these steps of add more friends that I hope you can send and receive lives with friends on this game. 😊
Thank you for your playing Pyramid Solitaire Saga! 😊
You can check more this game's exciting threads and contests here :
Hot right now in Pyramid Solitaire Saga here and in King Community here 🌶️🎴👑
Join Helena's Poll of the Week and earn a badge here!
Want to win Free Gold Bars on this game? Participate and Answer here! 🎉🏆✨
👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!
Have a nice and safety day! ❤️😊
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I've been playing this game for 7 years. All of a sudden the app will try to start up but then immediately shuts down. It won't even load.
I've restarted my phone and cleared cache, nothing is working.
I wanted to save my progress before reinstalling the app but cannot figure out how to do that.
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Welcome to Sweet King Community! 👑
They been informed that there’s a problem causing some crashes after purchasing Extra Moves at the end of a level.
The Studio team is on it, and they'll do everything they can to fix the issue quickly so that you can get back to your game.
They'll keep you posted here below and thank you for your playing this game! 🤗
You can check more this game's exciting threads and contests here :
Hot right now in Pyramid Solitaire Saga here and in King Community here 🌶️🎴👑
Join Helena's Poll of the Week and earn a badge here!
Want to win Free Gold Bars on this game? Participate and Answer here! 🎉🏆✨
👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!
Have a nice and safety day! ❤️😊
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And my problem is not with it crashing after making purchases, does anybody actually read what we're saying?
But now my issue is just trying to reset my password.
This is crazy.
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Thanks! @Vicky_Renee
Try this! Go to this link where you can request a password reset link by simply putting in your email address: https://www.king.com/forgotPassword
Alternatively, please follow these few steps to reset your password from within the game app:
1. Click the "Forgot Your Password" link at the bottom of the log-in window:
2. Enter the email address registered to your game.
3. Check your inbox and click the link in the email they will send to you (please check your Spam Folder too, and search your inbox for "King" if you can't see the email).
4. Choose a new password here.
Please note that to protect your account, the link is only available for a short period of time.
Please note that in some cases, you might receive an error message that says, "this email is not linked to a King account.”
Don't worry, this just means you have not previously registered your game via King Account – there's a solution for this.
If you are experiencing any other issue accessing your King account, please get in touch with our Player Support team HERE.
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good 5535
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