QueenB

Community Manager

Comments

  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you ☺️ Tip: If…
  • That is correct @Carol-38 and thanks for sharing this as other might not have seen the change 🙏 We also have a Post about this HERE
  • @kiara_wael @MountainMom @PummyRaj @bearwithme The Audio team is looking for feedback 🤩
  • Hi @jbucur that’s an interesting thought, thanks for sharing it 🙂 Just to understand your idea a bit better, how would you imagine using coins earned during a level? For example, would it be to buy boosters or something else mid level? At the moment, rewards are usually granted at set points so I’m curious what kind of…
  • Yep, this is a feature that’s currently being tested, glad to see you got it @christinewupp😃 It’s really useful seeing how different play styles react to it, especially when it comes to the tradeoff between extra challenge and the rewards on offer. The comparisons between the two versions are super helpful. I’m curious,…
  • Hi TonysC8, I hear your frustration, and I’ll try to clear a few things up. When you start a new account, it’s normal to see a different experience early on. Some features, tutorials, and rewards are designed to appear at specific moments, especially for new or reset accounts. That includes things like the Daily Treat…
  • Hi @abruno To help us understand what happened, could you let us know: Were you previously logged in with a King account, Facebook, or email? Did this happen after changing devices, reinstalling the game, or logging out? Which device are you currently playing on? If your game was backed up, the first thing to try is…
  • Hi @CasualGamer117 that sounds great 😊 You’re absolutely free to create and share content using our games on YouTube and Facebook, whether that’s showing your own progress, playthroughs, or challenges. We don’t manage or control personal channels, so as long as you’re following the platform rules and keeping things…
  • Hi @Daddyos1128 I’m really sorry to hear that! Just to check, was your game backed up to a King account or Facebook account? If so, have you tried logging back in using the same email address you used to save your progress? We also have a guide HERE with a few steps you can try to restore your levels. Have a look and give…
    in Candy crush Comment by QueenB January 22
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you ☺️ Tip: If…