Kevin_

Game Expert

Comments

  • Hi @minnikins and @GypsyQueen2025 could you please Contact Support directly so that we can best further guide you with this issue. 
    in Request or receive lives? Comment by Kevin_ April 24
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3307824#Comment_3307824 Sorry taking this long to get back to you. Are you trying to change/check your community email or in-game account one?
    in How do I update my profile Comment by Kevin_ April 24
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3311993#Comment_3311993 Hi @christinewupp, I can assure you I am real, at least last time I checked😄 haha. Hey @Fantasio1, let me know how I can try to help.
    in Human help with candy crush Comment by Kevin_ April 24
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3306995#Comment_3306995 Thanks @Melnstu. Can you please confirm what device you have(make and model) Also what is your device's OS and game app version( you can locate this in your app store).
    in Why will Pet Rescue not load ? Comment by Kevin_ April 12
  • Hi @PaulaPaula74 I understand that you are not getting Ads all the time and since you notice they are just usually available when you already have items and not when you actually need the help. Please note that with Ads the game studio usually run test with these features that may cause them not to be…
    in Anuncios Comment by Kevin_ April 11
  • Hi @Mikkis3388 I am sorry to hear that your game is not loading. Could you please be so kind as to confirm your device information (make & model and OS version). Also could you please confirm your game version?
    in My game will not load! Comment by Kevin_ April 11
  • Hi @Melnstu I am sorry to hear that you are having trouble with your game loading. Would you be so kind as to confirm what is preventing you from login? It will be very helpful if you can share a screenshot of what you are able to see.
    in Why will Pet Rescue not load ? Comment by Kevin_ April 11
  • Hi @orileslady and welcome to the community! I am sorry to hear you are not getting lives back from friends as I understand they are valuable. Bear in mind that the requests you've sent may have not been accepted/sent back by your friends yet. Please keep requesting them so your request appears in their mailboxes. Also…
    in LIVES Comment by Kevin_ April 11
  • Hi @Heather_Toms and welcome to the Community! I am sorry to hear that your daily login keeps resetting. I certainly understand how much this is impacting your enjoying as you play every day. Could you please try the following steps from your device to try to help: *Restart: Force close apps and restart your device.…
    in Why do I keep getting told I’ve missed a day when I’ve played EVERY day? 🤬 Comment by Kevin_ April 11
  • Hi @Leena_Thadani_Naidu I am sorry to hear that you are not seeing new levels or activities. Could you please try these steps: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB of free storage for smooth gameplay. *Connection:…
    in My streak hasn't started Comment by Kevin_ April 11
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