QueenB

Community Manager

Comments

  • Hey @Deal_One, thanks for sharing this, I can see how that pop-up could be confusing. Just to clarify, the 30 Gold Bars shown there are not a reward. That pop-up is giving you the option to spend 30 Gold Bars to upgrade to Gold Pass which is completely optional. If you don’t choose that option, you can still progress…
    in What happened to the 30 gold bar feature in the Season Pass? Comment by QueenB January 26
  • Hi 😊 About bonus ads: ads for extra moves or rewards are not available for all players or all accounts. They’re turned on automatically only when available for your device and account, and there isn’t a way to enable them manually. A few things to know: Ad availability can vary by device, region, and time Not all levels or…
    in My account free ad not come Comment by QueenB January 26
  • Hi KeeyahDoo, thanks for your question 😊 You can only connect one Facebook account at a time to Candy Crush Saga. If you want to link a different Facebook account, you’ll need to: Open the game and go to Settings Log out of the currently connected Facebook account Log back in using the other Facebook account you want to…
    in How can I link other facebook account on my candy crush? Comment by QueenB January 26
  • Hi @ozkarrakzorangel thanks for reaching out 😊 Just a quick note first: we reply in English here in the community, so feel free to continue in English and we’ll be happy to help. Regarding ads for extra moves, these aren’t available for all players or in all versions of the game. They’re enabled automatically only when…
    in 🎥 Why don't I see video ads in my game? Here’s what you need to know! Comment by QueenB January 26
  • That episode lives rent-free in our memories 😂 Let’s just say… next week’s surprise plays a little differently 👀🍬
    in Something exciting is dropping next week… 👀 Comment by QueenB January 23
  • Hey @Deal_One 😊 Just wanted to check in, since the Final round has started… Did you manage to make it through to the Finals after all? Being stuck on a legendary level at the wrong moment is always rough, so fingers crossed you’re able to break through and build that win streak 🤞🍬 Let us know how it goes 😉
    in Prize Palooza Comment by QueenB January 23
  • Hi @Appointment, The best strategy really depends on the board setup and which blockers you’re dealing with. If you can, please share a screenshot of the level at the start, or let us know what’s causing the most trouble (for example, running out of moves, hard-to-reach blockers, or bad candy drops). Once we can see the…
    in Level 6406 Comment by QueenB January 23
  • Hi there! No, Candy Crush Saga does not pay real money for playing the game. Candy Crush is a free-to-play game for entertainment only. Any messages or videos claiming you can earn real income by playing are not official and should be avoided. If you have any other questions about the game, feel free to ask!
    in I can income money this app? Comment by QueenB January 23
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you ☺️ Tip: If…
    in Add nhi aa rha hai game Comment by QueenB January 23
  • That is correct @Carol-38 and thanks for sharing this as other might not have seen the change 🙏 We also have a Post about this HERE
    in (Finished )🎆 Share Your New Year Resolution in 2026! Win 50 Gold Bars and Party Popper Booster! 🎆 Comment by QueenB January 23
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